Best Western Hotel Rastatt

I spent here one week on a business Trip, during Covid-19 Pandemic and i was not satisfied. The hotel looks very old from the outside, but that is not the point if this is not same on the inside. The lobby is new, but that is the only thing which is new. The most of the things i had seen was worn out, the floor, wallpaper, bathroom, air conditioning and so one. The only thing which was nearly new was the furnishing in the Room. The Air Conditioning is pretty loud, even if you turn them off. You could get no dinner and the breakfast is only a small lunch box. You had to pay the room in advance snd to check out a day before is not possible, your money is gone... The Week i stayed in this hotel there was undergoing renovation at the water pipes or something, that means on the first day warm water only after 9 o‘clock in the evening and the other days you had to open the Tap till the water turns from brown to normal. But i got a voucher for a drink the time i checked in, i tried to grab a beer from this voucher, but the staff told me, that the Bar is closed because of the Covid-19 Pandemic. Why got i a voucher if i could not redeem it? I spend a lot of my time in hotels, this was a stay at the pretty low end of my List. less

I like the Hotel, good rooms, parking slots close to the Hotel, very large breakfast, friendly staff > they knows the answer to all my questiones. My business trip was very good, because i sleep very well less

No Water, Even After the assigned timebox. Breakfast is way too expensive. Refills during breakfast have been too slow and too seldom. Reception was nice and helpful, rooms are clean and nice. Beds are comfy less

price and quality were ok, also the location ist very good. Baden-Baden is not so fare for a trip on sunday. parking situation is good organized and enough places were available. only the bar is a little small for meeting with people, the collection of drinks are limited, only one type of red wine. less

Restaurant was very fast and excellent quality. Had issue with neighbor being way too loud and smoking marijuana in non smoking room. I complained. Front desk spoke to them, but it was awful. I had to change rooms. They should've been kicked out. Front desk barely seemed to care. less