Best Western Hotel Rastatt

Karlsruher Strasse 29, Rastatt, 76437, Germany
based on 213 reviews Trip Advisor Logo
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Best Western Hotel Rastatt

The 3-star Superior Best Western Hotel Rastatt, renovated in 2019, is located in the immediate vicinity of the A5 motorway and eight minutes walk from Rastatt railway station. You can park your car at the hotel free of charge.

The modern Be show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 10:30:00

Reviews of Best Western Hotel Rastatt

Traveller Overview:
3.5 Rating: 213 reviews
Excellent 14%
Very Good 37%
Average 34%
Poor 10%
Terrible 3%
Rating

wgraf2019, wrote review 18/11/2019

Thanks

I like the Hotel, good rooms, parking slots close to the Hotel, very large breakfast, friendly staff > they knows the answer to all my questiones. My business trip was very good, because i sleep very ... more

Owner Response
Matthias H, General Manager at Best Western Hotel Rastatt, responded to this review
Dear Guest, thank you very much for your review and comments. We are glad you enjoyed staying at the Best Western Hotel Rastatt and hope to host you again during your next business trip to Rastatt. With BEST regards Your hotel team
Rating

nikolascoenders, wrote review 15/11/2019

Average

No Water, Even After the assigned timebox. Breakfast is way too expensive. Refills during breakfast have been too slow and too seldom. Reception was nice and helpful, rooms are clean and nice. Beds ar... more

Owner Response
Matthias H, General Manager at Best Western Hotel Rastatt, responded to this review
Dear Nicolas, thank you very much for your review and comments. We are sorry you didn't completely enjoy your stay. I have forwarded your comments to our team. We hope you will give us another chance to impress you with our service quality. With BEST regards
Rating

merz589, wrote review 05/11/2019

consultant

price and quality were ok, also the location ist very good. Baden-Baden is not so fare for a trip on sunday. parking situation is good organized and enough places were available. only the bar is a lit... more

Owner Response
Matthias H, General Manager at Best Western Hotel Rastatt, responded to this review
Dear Guest, thank you very much for your review and comments. We are glad you enjoyed your stay and hope to welcome you again in the near future. With BEST regards Your hotel team
Rating

ericschwartz2019, wrote review 10/10/2019

Good food. Ok Service.

Restaurant was very fast and excellent quality. Had issue with neighbor being way too loud and smoking marijuana in non smoking room. I complained. Front desk spoke to them, but it was awful. I had to... more

Owner Response
Matthias H, General Manager at Best Western Hotel Rastatt, responded to this review
Dear Eric, thank you very much for your review and comments. We are glad you enjoyed our restaurant. We are sorry you had issues with your neighbor. I spoke to our front desk team, so problems like these will not happen again. We hope to welcome you again in the near future. With BEST regards Your hotel team
Rating

rebeccaharrington, wrote review 27/09/2019

Review September, 2019

I was initially put in a smoking room without being asked. When I requested to be moved to a non-smoking room, the front desk staff was helpful and accommodating. However, the non-smoking room was f... more

Owner Response
Matthias H, General Manager at Best Western Hotel Rastatt, responded to this review
Dear Rebecca, thank you very much for your review and comments. We are sorry you were not satisfied with your stay. In the meantime we have renovated our hotel rooms and have become a nonsmoking hotel. We would be happy to host you again during your next visit to Rastatt so we can convince you with our service quality. With BEST regards Your hotel team