Nice hotel - but don't eat there
Nice hotel, the staff were exceptional on the reception. We were at the front the first night and oh the noise, it was like being next to the motorway non stop all night lorries, sirens, horns. I ment... more
Nice hotel, the staff were exceptional on the reception. We were at the front the first night and oh the noise, it was like being next to the motorway non stop all night lorries, sirens, horns. I mentioned it and the receptionist straight away offered to move us to a quieter room at the back. We just packed our bags and when we came back after our day out it had all been moved to a room at the back of the hotel which was much better. WiFi was very good, tea tray in the room, free safe, hairdryer, toiletries, the usual! Lovely comfy beds and all very clean. The heating is controlled from reception which was a bit odd, we were far too hot the first night but they will change it to what you want. I presume the air conditioning is only on in the Summer. Sadly I have to take a mark off for the restaurant, the weather was bad so we ate there the first night and it was terrible, worst meal I've ever had in Italy and not cheap. Go to RomAntica or Bistro 133 which are both just over the road. Breakfast was included for us and was fine for me as I only have toast or yogurt. There was quite a nice selection but not so good if you're wanting a cooked breakfast.
This was a different area of Rome to I've stayed before so it took me a while to get my bearings. The Colosseum is about a 20 minute walk, easy to find, it's a straight road out of the hotel but amazingly there is not one café on that road - someone missed an opportunity there!! The Metro is literally in front of the hotel doors so we used that, very easy to get to the Vatican City for a 1.50 ticket but avoid rush hour. less
Stefania Pesci, Proprietario at Best Western Hotel President, responded to this review
We thank you for your nice review. We are glad to know that you were pleased with our convenient location, the comfort of your bed and the cleanliness .The well-being of our guests is of utmost importance for us, and we apologize for any disturbance you experienced. Nevertheless, we are happy to learn that our staff was able to assist you any time. The acknowledgement of the quality of service provided by our staff is always appreciated and is the best reward for all of them.
We look forward to welcoming you back again on a future visit to Roma.
BW Hotel President
Roscioli Hotels Group - Roma