Best Western Hotel Posada Freeman Zona Dorada

Av. Camaron Sabalo N 777, Mazatlan, 82110, Mexico
based on 142 reviews Trip Advisor Logo
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Best Western Hotel Posada Freeman Zona Dorada

Contemporary design boutique hotel, located in the touristic area of Mazatlan, next to the beach and the best overlooking to sunsets, just in the opposite side of the islands that frame the harbor.

Our hotels location is privileged, shopping show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
Av. Camaron Sabalo N 777, Mazatlan, 82110, Mexico

Reviews of Best Western Hotel Posada Freeman Zona Dorada

Traveller Overview:
4.0 Rating: 142 reviews
Excellent 52%
Very Good 26%
Average 9%
Poor 8%
Terrible 3%
Rating

Southerner456, wrote review 13/01/2021

WINTER REVIEW/STAY--54 degrees Fahrenheit tonight and NO HEAT

It's January 13, cold in the room, and there is NO HEAT. It's going down to 54 degrees F tonight. No heat and no space heaters available. Rooms are nice enough--small, no microwaves or refrigerator... more

Owner Response
ventas freeman, Sales at Best Western Hotel Posada Freeman Zona Dorada, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

Caitmillar, wrote review 20/01/2020

Massage

Please do not get a massage here. My mom and I had a double massage here together a few weeks ago. Our masseuse’s were unprofessional and inexperienced. It was basically a lotion application and it wa... more

Owner Response
ventas f, Manager at Best Western Hotel Posada Freeman Zona Dorada, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

Gracie5212, wrote review 05/12/2019

Business man’s hotel

Rooms were clean, it is on the beach. The bar and Carlos are good, the restaurant is iffy- breakfast was totally carbohydrates, nothing for just protein, supper was not great either. Only 50 rooms, na... more

Rating

Marj M, wrote review 18/05/2019

2 Star hotel, but clean and convenient

We had to stay here for 3 nights after our flight home was cancelled and the airline booked us into the BW. The WIFI was limited and we really had wished there had been a mini frig in the room, but th... more

Rating

Michael O, wrote review 25/02/2019

Quick visit to Mazatlan

The section of the city is excellent with the hotel right on the beach. The staff are wonderful and the amenities top notch. nightlife and culture are right outside the door and there are good restaur... more