Best Western Hotel Porto Antico

We stayed there for one night with children. They have rooms for five which is not so common. The room was good, no so crowded for 2 adults and 3 children. The beds are comfortable and they have enough towels and soaps. The air-conditioning is old and does not provide enough cold air for hot days. Breakfast was great, with bit and cold plates, pastries and juices. Location is good, the hotel is near the harbor and aquarium. The old city is nice even though a bit scary by night. less

We stayed in this hotel with my family of 5 and we were extremely happy. The hotel looks brand new and the rooms are very clean and nicely decorated. Breakfast is excellent and very affordable (4 euros/person). I would definitely recommend this hotel if you are in Genova. less

We arrived at 3PM on Easter Sunday and were immediately checked in. Room was warm but we just dropped our bags and I informed the receptionist that the air was not working. He stated it was locked and he would turn it on for our return. We returned after dinner around 9PM and the room was 80F and humid. The air did not work. I called down to reception and a new receptionist said she would unlock it. Five minutes later, since it still wasn't working we opened a window for relief. That relief unfortunately resulted in a handful of mosquitoes entering the room. I went downstairs to confirm face-to-face and was told that since the window was open (which they could see) the air would not kick on. Which was great, but it hadn't kicked on prior. I told the receptionist we had already closed the window and she said the air should work any moment. We never got air and after killing the mosquitoes we got some fitful sleep over the covers. So while the amenity is listed and I was promised it would be turned on, it was not. I would not stay at this property between April and October in the future. less

Pro: 1. location close to city center and old port, although street to old port is full of shabby people who look unfriendly. Did not feel entirely safe there 2. Bed. Matrass really good, I like firm. 3. Cleaning. Thumbs up for the cleaners! 4. Breakfast. Only 4 euros and for Italian measures it is extensive with bread, eggs, cake, fruit and more. Do recommend 5. Friendly staff 6. Minibar (although expensive) 7. Kettle in the room Con: 1. Noisy. I could hear the alarms from several other rooms and could literally understand a phonecall in another room. Room was on street, opposite is a restaurant and you van hear everything 2. No carpet in hall, can not walk there with heels without disturbing the entire hotel. less

The hotel is well located, né ar the Aquarium, port and also the mainframe attractions. Our room was spacious, really confortable bed. The shower was a bit small, but it was ok for us. The Service was very kind and presta good. Mrs Eleonora From front desk was very kind, provided us very useful tips onde what to do interior the City and surrounded area. That was perfect for us. Good breakfast with fresh fruit, lovely Coffee and other itens. Reccomend the hotel for couples and families. less