Best Western Hotel Porto Antico

Very nice hotel in the deep city center. Friendly staff, clean rooms, nice view, huge flat tv, free coffee/tea with kettle in room. Dog friendly: we were traveling with our 32kg Akbash dog. we really enjoyed the stay in this hotel less

We arrived at the Hotel at 10pm after a journey that should have taken less than six hours took 13 hrs due an autostrada closure due to an accident and consequential heavy traffic on the other roads. Although we had printed the directions to the hotel, and also had the GPS data, we did find it very difficult to find in the dark as the route takes you through some very dark and narrow streets in the old town, some of which we couldn’t believe were able to accommodate a car. Nevertheless, we finally made it and were able to park in the single parking space opposite to check in. The hotel receptionist (Michael?) could see we were stressed and tired and said that we could take our time getting our luggage to our room, have a shower and unwind before moving the car. His understanding really helped to ease our stress and took the pressure off us. The car park the hotel uses is a minute’s drive away and was a secure underground area accessed by a keypad. Having parked the car we didn’t feel inclined to drive again until our departure, but there is plenty to explore in Genoa on foot. Our room overlooked a narrow pedestrian side street with another building directly opposite so there was no road noise whatsoever. It was very spacious, modern, spotlessly clean with a comfortable king-size bed and plenty of storage space. Wi-fi worked well. Breakfast was served in a small-ish room that was a bit cramped when busy but did offer enough seating. It was typically continental – bread, croissants, cereals, fruit/fruit juice, cold meats and cheese – all very fresh, and the staff were very quick to clear tables and replenish the food and drink. The hotel is exceptionally well-located for exploring the bustling Porto Antico area, the waterfront, the narrow old town streets and there are countless bars and restaurants right on the doorstep. Having seen Genoa by day and getting our bearings and we would certainly stay in the hotel again. Don’t worry about taking your car into the ZTL (the low emission zone) to get to the hotel as the hotel sorts out the relevant permission for you when you arrive. less

Hotel is convenient to the port and many nearby attractions and tours, within walking distance to Christopher Columbus's house. Good restaurants in the area. Staff was very helpful. While our double room was small, it was well equipped. Noise from the street was a problem easily solved using white noise on the I-pad. less

The hotel has the quality and facilities that one expects from Best Western. The staff are helpful and friendly and speak impeccable English. The hotel has a great location down a medieval lane with lots of cafes and restaurants. It is about 10 minutes walk to all the central tourist sights and about 5 minutes from the harbour front. Due to its location, the hotel is quiet. The downside of this seclusion is that none of the rooms have views and it would improve the hotel if they created some outdoor space for quests, particularly for the hot summer. There seems to be a roof terrace, but this is off limits to guests. My double room was comfortable and well-appointed. However, the air-conditioning unit is too old: it was inefficient, not really getting cold enough, and very noisy at night. I did try to sleep with the window open instead, but there was a horrible stench from the drains (and I was on the 8th floor!). I suspect this issue has more to do with the state of Italian infrastructure rather than something the hotel could remedy other than fit some new air-conditioning units. This is small issue and I would happily recommend the hotel. less

Simple, clean and efficient hotel that is a good choice if planning an early morning visit to Genoa's excellent acquarium. Our family room for five was a tight squeeze but good value. Friendly staff and we appreciated the push-chair on hand to borrow and the toy cars gifted to our toddlers on arrival less