Best Western Hotel Porto Antico

This is a multi-story hotel in the vibrant and walkable Old Port area of Genoa, not the typical two-story motel most people think of with the Best Western name. The room was perfect for a family of four with a king-size bed and two bunk beds for the kids. One thing to note, you must put your room key in the slot inside your room to turn on the A/C and lights (typical in many European hotels). Also, the elevator (just one) is tiny so be prepared to make multiple trips if you have lots of luggage. There's a beautiful staircase nearby. The hotel is located on a (mostly) pedestrian only street so parking is about 1 1/2 short blocks away. Call ahead to get directions to the correct parking lot as they offer a slight discount. The staff was very friendly and helpful. We didn't spend much time in the lobby but it looked to have a large business area with computers. The nice thing with the hotel being associated with Best Western is that we could make changes to reservations through the main Best Western website, not dealing with a language barriers and time zone differences by phone or email at the individual hotel. less

This hotel was the perfect choice for our family. We were able to easily walk to everything we wanted to do aquarium, kids park, museums, cathedrals, getting lost in the city maze, shopping, restaurants. The rooms was comfortable and it fit our family of five (we booked the family suite). The internet was fast...we could watch our netflix movies which kept the teens happy. The breakfast is pretty good and only 3 euros...honestly you can walk up the street and get an amazing espresso and focaccia for 2 euros. This hotel also sells discounted aquarium tickets...so no waiting in line, what a win ! Yes it does have one small elevator...we took the stairs :) less

When I think of best western I think of like a drive inn hotel motel brick veneer place like Australia. How things change. This place is actually stylish. I walked in off the street wanting a room for 1 person for 1 night on a saturday. Was immediately told it was full but then she remembered she had a single room. It was single bed tiny room for 100 euro. Good enough for me. Breakfast included. Room was ok and modern no issues at all. Tea and coffee facilities much appreciated as a lot of hotels in italy don't offer that. Wifi fast and free. Location is great and central but very very easy to walk past and miss. Don't be looking for any big blue best western sign as I was. I walked past it twice until I realised it was the hotel I was looking for. There is a lift albeit very small lift. I got the stairs most of the time as it was usually in use and on the higher floors. It is very small. Maximum 5 people 440kg lift. One person wearing a big backpack almost fills the thing up. For me the accomodation and service side of things was 4 star. Buffet breakfast is where it loses a star for me. I turned up at maybe 9.45am there were 4 other people sitting down but staff were in chaos running around like crazy. The area was very messy and the buffet itself was unhygienic. Just 1 pair of tongs to use for everything as well as egg covered spoons and forks that people had seemingly used to get food with and left behind (as there were no tongs). Sliced breads were covered by a grimey teatowel. No salt and pepper to season the unseasoned eggs. Other than that it was ok. Really chaotic however and You should arrive early as they started packing it away at 10am 30 minutes before it closes. Staff - I can't comment on them too much as both check in and out were very quick and I had little interaction with them. They seemed fine. There wasn't a lot of warmth but they were not rude also. Perhaps soundproofing in the rooms could be better. Any people outside in the hall and it will sound much the same as if they were in your room with you. Sound passes through the door very easily. less

Location is perfect for exploring Genova. Very friendly staff, clean rooms with very well working air conditioning and wifi, excellent breakfast. Parking and nice restaurants very near. All in all, very good hotel with great value for the money. Would recommend and would go back. less

The room is small but has enough space to put bags etc. We didn't have a view but that didn't worry us. You are only going to sleep there anyway as there is so much to see. The bathroom is nice and big. They have an environmental policy in regard to saving water and there are little messages in the bathroom etc. I always love to see that. Just a small thing. Location is great as you can walk anywhere. There are some lovely little restaurants just outside so you can't get lost after having a meal and a few drinks. Lots of sights to see and shopping down some lovely streets all in walking distance feim this hotel. It took about 20 mins from Genova Piazza Principe train station and cost 25 Euro. less