Stay Away from this Place
Unfortunately I have to stay here every time I go to our Headquarter in Scandinavia as it is th eonly Hotel in Town - That is obvious as this is without doubt the worst Hotel I visit and have visited ... more
Unfortunately I have to stay here every time I go to our Headquarter in Scandinavia as it is th eonly Hotel in Town - That is obvious as this is without doubt the worst Hotel I visit and have visited th epast 10 year or more.Nothing here works Check in takes agesBreakfast is a dissarster - all cold drink is thinned way to much with water and scrambled egg not made b fresh Eggs but some powder - all is like thatIn Restaurant at dinner I got served a cheaper meat than the Moose ordered and they deliberately tried to chaet me - till I got claerly annoyed and said loudly the serve dmaet was no way Moose - then they admitted We had a conference there anbd Overhead projector did not work as it should so it was hard to see presentations as they were covered with a yellow shaddow....The rooms are small and like a prison cell - at least it match what I have seen on TV..It just goes on like this so Just dont go to Enkåoping - stay away from this Hotel less
Anna N, Hotelldirektör at Best Western Hotel Park Astoria, responded to this review
I would like to apologize for not exceeding your expectations. We have taken action to make sure misunderstandings in our restaurant doesn´t happen again, and it is unfortunate that you were not informed. It is certainly not our intention to misguide our guests. After the reported problem with the projector in the Conference room we have now fixed this.
Your satisfaction is important to us and I can ensure you that we are doing our very best to satisfy all our guests.