Best Western Hotel Paradou

I stayed there for business, avoiding downtown hotels because of the theatre festival. The entrance to the hotel is a case of bad design, poor signs and then if you want to stay in your car to open the gate you risk ramming the gate. The room I was given has not been refurbished for a while and the bathroom was shabby. The description of the room said « terrace »but don’t expect anything more than a patch of concrete surrounded by dead grass. Not enough power outlets in the room. In short this part of the hotel is in dire need of updating less

All the nice things about this hotel were overshadowed by a broken refrigerator (couldn't be replaced or repaired), too few outlets, very slow internet and lack of signage that made it very difficult to find the entrance. And, who would accept only two pillows on a large bed? There were no extras in the closet. By then we were tired of going out to the desk for assistance. The staff was friendly enough, but just couldn't do much except loan us a power strip. less

Understaffed and unfriendly defensive service. Waited 36 minutes in restaurant for service. No drink, no order taken. Table beside me waited 50 min for their starter. Receptionist, when I explained I had been waiting just said, we are busy. I asked if there were any other places to eat nearby, (airport location) he shrugged and said he did not know but place across from BW. Waiter was unfriendly and unhelpful. The restaurant was very busy with only two waiters and a girl to clear tables. Ridiculous for an Airport hotel. I have complained and will not use BW hotel again. My bedside light did not work but I could not be bothered to report that. I went to bed hungry and fed up. Good big bath and plenty of hot water though. less

Very convenient if you need to be close to the airport. Can walk there in around 2 minutes. Arriving late on a Sunday the restaurant was closed, which was disappointing, but understandable. This was made up by the brilliant breakfast on offer - way more variety than most hotels I've stayed in! Room was fairly cold when I arrived, but warmed up quickly. Wifi good throughout. Would stay here again. less

We have been travelling through Europe for over 3 months and have been very fortunate with the different hotels we have chosen, small rooms, small bathrooms...no problem, all ok if clean, safe and friendly. Then we chose this Best Western! Black mould around sliding door and in the bathroom. Urine on the underside of the toilet bowl, leaking shower, a leaking kettle. Hey we aren't picky, we do expect clean and safe. The reason I gave this place 2 stars was due to a comfortable bed and we could boil an egg at breakfast. A manager or anyone could have seen those issues if a check on the room cleaning was performed. I don't know what to think of the high ratings for this hotel except maybe our room was the only one like that? less