Fabulous views, good breakfast, too noisy though and too far away from the centre
02.11.2016 Linda C, Farnham
My husband and I booked a room overlooking the Bay of Naples which was a fabulous view. Unfortunately our room was directly below the dining room so it was quite noisy, especially on Monday night. ... more
My husband and I booked a room overlooking the Bay of Naples which was a fabulous view. Unfortunately our room was directly below the dining room so it was quite noisy, especially on Monday night. I was fast asleep when I was wakened by very loud, live music at around 10.45. It felt like the singer was in the room. I complained at reception and the music did seem to quieten down for a while then it would suddenly get louder. It was impossible to sleep until it ended at midnight. The hotel should warn guests that certain rooms are not suitable if you want a quiet night!!!
On the plus side, the breakfast in the dining room over looking the bay was very pleasant and the cappuccino (order from the waiter) was the best I've had. less
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review
Dear Sunny greetings from Naples bay, We hope that you had a good journey back home.
Thank you for left your review regarding your experience at Paradiso Htl, on Tripadvisor, spending nice words for our breakfast service and in particular about our “cappuccino”.
We are deeply sorry for your drawback about the noise. Please accept our apologies for any inconvenience caused, particularly in the evening from our Restaurant.
For your next stay in Naples, We invite You to contact directly our Booking office to inform you regarding our Restaurant event and reserv You our best quiet room.
We hope to see you back soon at Naples and home Hotel Paradiso.
BEST WESTERN Hotel Paradiso Napoli
Front Desk Agent
Angelo De Carlo