Best Western Hotel Nazionale

We went to San Remo on our trip from the Côte d’azur and Italy. It has been said Sanremo isn’t hot anymore and lost it’s flair. I have to say i loved the city, the beaches are awful but with everything to see there you don’t have to spend a day on the beach. And by the way this hotel has a roof top sun terrace with large jacuzzi. But be fast because there are far not enough beds for the whole of the hotel. The view is beautiful! We had a family room and paid a lot for the luxury you get. The room isn’t amazing but OK and has character. It isn’t your standard modern sleek room but you feel like in an Italian hotel. You cannot park your car in front of the hotel, this is a car free street which was a big problem with a 6 month old baby! We did not know! We parked illegally in front of the casino, this was ok for the people at the reception. Only valet parking is possible at the hotel. We did enjoy our stay but not because the staff at the reception was very friendly or welcoming. We arrived dead tired with a 6 month old who pooped obviously and when i asked where i could change him they looked in horror and pointed to the restroom. No changing pad so i had to put him on a stone cold counterlike thing in the restroom. The bar / resto place up front was very nice and i loved the staff there! They were so friendly! We ordered of the restaurant to our room once and it was good, not amazing, just good. The hotel is one of the top in Sanremo because of its amazing location. But keep in mind, we had a room on the casino side. In the weekend you hear all the people partying because of the windows who are not isolated. It’s single glass! We could hear conversations up to our high room. That is for the price you pay here, a big contra. Sanremo is worth it i just don’t know if this hotel can stay in business if they will not modernise and become better, make sure you can park and stuff... less

Best Western you've done it again. Great stay wished we could have stayed longer. Clean throughout. Central location. Very friendly helpful staff. No problem with private parking. Mall can get noisy at night. less

Loved the casino view!! Just amazing! Nice located, easy to access. We got an upgrade and stayed in an apartment. Very generous and big, but the furniture could be renewed. It fits the old Sanremo style, but it gives the impression that it is too old. Very confortable and good money value! less

this hotel should be a BW plus or premiere level hotel. They go the extra effort. Con: Poor internet. Often very slow and I had Problems when streaming and using Skype. Excellent and stable internet connection is very important these days for both business people and vacationers. They should upgrade their system In my room there was only one plug that fits the tea kettle and that is same plug as used for tv so couldnt make hot water and watch tv at same time. I would have liked to catch up on news in the morning. Too Few GOOD English tv stations. Would have liked a financial station like CNBC. Pro: turndown with delicious cookie every night. Not sure if that was because I was on a suite floor (6) or if ever floor has turndown. I didn’t take breakfast but did check out the roof terrace which is a lovely place to just sit and read a book or chat with friends. Tip: they have daily news printouts in several languages next to the door on terrace. Hotel might consider also putting the news printouts in the lobby for those who don’t do breakfast—or maybe they do and they were gone by the time I left in the mornings. Friendly helpful staff. I hope to return. less

This is a great hotel in an excellent location. I only rated 4 stars as the room was a bit small but overall very clean and comfortable. Breakfast had a good choice of hot and cold buffet and the terrace overlooking the sea is beautiful. Would definitely stay again. less