Best Western Hotel Montgomery

13 Rue Couesnon, Pontorson, 50170, France
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Best Western Hotel Montgomery

Five minutes drive from Mont Saint Michel, Pontorson is a nice little town, ideally situated between normandy and Britanny, close to the sea and many famous places like Cancale, Saint-Malo, Dinard Granville.The hotel includes a cozy bar, garden and e show more

Pets not accepted
Check-in & Check out14:00:00 | 11:00:00

Reviews of Best Western Hotel Montgomery

Traveller Overview:
4.5 Rating: 602 reviews
Excellent 45%
Very Good 40%
Average 9%
Poor 3%
Terrible 0%
Rating

Jenn54, wrote review 02/05/2020

Lovely old hotel

This is a historic property that has been renovated. The room was small but we were only there for one night, so was manageable. The section of the hotel that we were in could only be reached with s... more

Rating

DickieW, wrote review 23/01/2020

Full of Character

Lovely quirky hotel full of character due to its age and history. The staff are friendly and helpful and look after their guests very well. Perfect location to stroll about the town which has several ... more

Rating

timetofly83, wrote review 29/07/2019

Historic Hotel is not for me

Hotel is incredible due to history, character and great location near Mont St Michel. Staff was kind and so helpful. Although due to the historic nature it lacked modern comforts such as AC and had n... more

Rating

293momom, wrote review 23/07/2019

Just passing

Stayed 2 nights at this hotel on our way to Spain. Lovely building and beautiful small courtyard garden.Staff were extremely friendly and helpful. Reasonable sized room with a big, very comfortable do... more

Rating

Wallacecooks, wrote review 05/07/2019

No rest at all

Smoking outside our window at 2am? And then again at 8am? Still coughing with scratchy throat now. I hope all my clothing does not smell like smoke! Hotel website says clearly a Non-smoking property. ... more

Owner Response
AnavenMontgomery, Propriétaire at Best Western Hotel Montgomery, responded to this review
Dear Wallacecooks, Thank you for message. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Just 2 remarks: we have fan we can provide on request at the reception. When you have a problems with others guests (smoking person was the same who have a dog), it is our problem too and you should prevent us as soon as you encounter them even if it is 2.00 am. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,