A comfortable and convenient stay
23/01/2017 Nicky J, Ramsgate, United Kingdom
My company uses this hotel when we need to be in Genoa and I have stayed here several times over the years. On my previous visit I needed to be in Genoa for quite some time and unhappy with the small,... more
My company uses this hotel when we need to be in Genoa and I have stayed here several times over the years. On my previous visit I needed to be in Genoa for quite some time and unhappy with the small,poky room I was given. When I asked to be moved I had to pay s supplement, from my own pocket, for something slightly bigger, though in no way better
This time at no extra charge I was given the undoubtedly better room on the 5 th floor, and for no extra charge. The spacious bathroom was a lot more modern than I remember and had a very good selection of quality toiletries.
The mini bar in my room contained complimentary drinks, including 4 bottles of water, all of which were replaced daily during my stay.
A lovely warm room too since the weather has been bitter and my last hotel had heating that only came on intermittently.
My only criticism would be with some aspects of the breakfast. Why oh why is it only the (Italian) men who get offered fresh coffee from the machine?!! This is NOT the only hotel I've noted that does this. I was expected to make do with TERRIBLE filter coffee from a jug( thought they had stopped making Kenco years ago) or a self service machine that served inferior, tepid coffee.
Secondly, boiled eggs MUST be fresh! A hotel of this standard
Should not be serving yesterday's eggs with greying yolks and stone cold.
Apart from these points I was more than happy with my stay and would recommend it highly to the business