Best Western Hotel Mediterraneo

Staff were very welcoming and our room on the 5th floor was comfortable. The bed was great - I am normally light sleeper in a new bed but I slept like a log the whole night. The location is a bit outside the main attractions and the old town but that makes it quiet and therefore perfect for us. There is a kettle in the room. Towels were soft and shower strong. We would definitely stay here again! less

The staff is very helpful and most speak fluent English. The breakfasts are great. The beds are comfortable. Everything is immaculate. Big fluffy towels. While the hours of restaurants in Catania seem unpredictable, you can always get a great salad or a sandwich or other "snack" at the bar for reasonable prices up to 11pm. After 5 days of late night and other snacking (with wine) are bill was only 118 euros.The concierge helped with transportation to a 2 hour tour in Taormina which was just the right amount of time to be away from Catania which has so much to offer in Roman ruins and museums. The desk was always helpful with cabs and information.. less

Hotel is centrally situated, however what made it special were the staff , they are very professional, friendly and ready to give you a helping hand! from the cleaning lady up to the front office desk managers! breakfast is something to dream about. besides the continental offer,they present you with the local produce ! genuine products! have to visit again ! less

This Best Western was just the ticket for a City Break base. A little more than a 10 minute walk to the main street in Catania. The staff were friendly and efficient with at least 1 English speaker on reception at all times. They were happy to advise on places to eat and drink as well as organizing airport transfer if required. Buffet breakfast was both hot and cold selection and always fresh. The only slight downside was the limited bar area but as a base it was great. less

This hotel is terrible and no privacy. I had the “do not disturb” hanging on my door, I went out to get something to eat, when I returned my electronic key didn’t work so I went to the lobby to get my key refreshed... the customer service agent said “my colleague was in your room and noticed you may have been having trouble with the blind that darkens the room”. I said, why was your colleague in my room since the do not disturb sign was on my door? The customer service guy said “my colleague knew you weren’t there... I stated that I was not ok with that. less