We stayed here with our 7 year old daughter in a comfortable, family room: 31 March - 5 April 2018. The room was ideal with three beds, fridge, safe, roomy wardrobe, modern ensuite bathroom and a balcony with sea view. It was also well equipped with free WiFi and TV (not that we switched it on during our stay!). If you are looking for somewhere quiet, away from the city bustle of Barcelona, with a lovely beach then don't hesitate to stay here. The hotel also has a lovely swimming pool (although not open at the time we stayed) and gym. The train station Platja de Castelldefels is only a 5 minute walk away - regular trains take you into Barcelona in approximately 20 minutes or so and regular trains will also take you in the other direction to Sitges and Vilanova il Geltru in about 20 minutes, so ideally placed. It's best to get a T10 train ticket to zone 1 in Barcelona which is better value, more convenient then buying separate tickets for each journey. You can use it on the land trains and metro for up to 10 journeys (although we managed to squeeze a few extra!). The staff here are wonderful - very friendly, helpful and obviously wanted to help make our stay as comfortable as possible. Here I must mention two members of staff in particular who, on one occasion, went out of their way to help - Alessandra & Tino. Our room was cleaned every day and we had fresh towels each day too. On the day the cleaners changed our bed linen, we came back to the hotel at about 7pm after a long day exploring Barcelona city. On entering our room, our daughter noticed one of her toys was missing from her bed - this was an IKEA white rabbit with a cotton cloth body which she'd had since she was born (Rabbity!). She instantly burst into tears and was beside herself that he was missing. We looked everywhere, pulled the beds out etc but no Rabbity could be found! She came with me down to Reception and I explained to Alessandra what had happened and I suggested he could have been mistakenly rolled up in our bed linen. She immediately spoke to Tino who said he would go through all the buckets of laundry in the basement which were waiting to go to an offsight laundry facility. The shift manager also spoke to us and assured our daughter than they would do everything possible to find Rabbity. Tino did not hesitate and started to look, asking us to give him half an hour. We returned to our room and after about 20 minutes the manager knocked on the door and delivered Rabbity! Tino had gone through all the laundry buckets and found him in the last one. Needless to say, our daughter was delighted. So a huge thank you must go to Tino and Alessandra. That evening we decided to eat in the Restaurant and had an amazing meal. My husband and I ordered Fish from the Grill (thinking it would probably be grilled catch of the day). What a wonderful surprise we had! A delicious platter of a variety of seafood arrived - salmon, hake, octopus, calamares, mussels, clams, langoustines, prawns, cray fish served with charred endive & asparagus. All wonderfully fresh. Our daughter ordered the spaghetti carbonara which was equally delicious. Desserts did not disappoint either - lovely Catalan Creme brulee, lemon sorbet and fresh fruit cake. Talking of food, a wide choice of breakfast options, buffet style were available from 7 am until 11 am every day: scrambled eggs, bacon, sausages, a variety of cold meats and cheeses, fresh fruit, cereals, breads, sweet danish pastries, cake and toast. Drinks included tea, coffee, various infusions, orange and pineapple juice as well as water. Definitely something for everyone. Would highly recommend and definitely stay again if we ever return to the area. Thank you for making us so welcome at Hotel Mediterraneo. less
EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear Rebecca, thank you for taking your time to make such a long review about our hotel. We are happy that you enjoyed our stay with us. We are happy that you aprecciatethat we looked for your rabbit, most of us are also parents and can understand how important it the rabbit for your kid.ONce again thank you for top score. You are always welcome in our hotel and we hope to see you again. Best regards Eva.