Great Hotel for a short break by the beach and 30 minutes to Barcelona
21/07/2018 NashinSurrey, Surrey
The hotel was in a great part of Castelldefels, in a nice residential area, away from the noise and bustle of the main strip. 10 minutes from the train station, with easy access to the airport, Barc... more
The hotel was in a great part of Castelldefels, in a nice residential area, away from the noise and bustle of the main strip. 10 minutes from the train station, with easy access to the airport, Barcelona and Sitges.
The hotel was small with a mixture of guests, business and those passing through and it was very low key and relaxing so great base for our 4-night visit. Very friendly helpful staff especially the reception desk.
The room was clean, a little on the small side but all we needed was a place to sleep and shower so it was fine for a short break, they provided tea and coffee in the room but more coffee sachets, tea bags and milk would have been good and real cups instead of paper cups,
Breakfast by the pool was a delight, the produce offered was of good quality and a relaxed atmosphere. we normally had breakfast at about 7 am and it was adequate to start our day.
The beach was directly across the road with a choice of beach bars where you could hire sun loungers directly in front of the sea and they offered and nice relaxed place to retreat from the sun with nice well-priced drinks and food.
We used the hotel pool on our first afternoon and last morning it was a very chilled place to soak up the sun, the lunch was good and the bar drinks were well priced. We had one dinner at the hotel after a long day in Barcelona, the meal was nice but the restaurant lacked charm, I would have preferred to have had my evening meal outside in the restaurant by the pool. less
EvGomez01, Director de Relaciones con Clientes at Best Western Hotel Mediterraneo, responded to this review
Dear Mr and Mrs Surrey,
thank you very much for taking the time to send us this feedback for your stay at the Best Western Hotel Mediterraneo Castelldefles. We are very happy to read that the overall experience was good. It is so important for us to receive this kind of comments as these allowed us to better focus on points were we can still improve and be proud of what goes already up to the client expectations.
There are points we will take on board and discuss as it is always very important the outside opinions.
Apologies if the tea and coffees facilities were not refilled on a daily basis, we will speak to the people in charge of it.
And really hope to see you soon back with us.
Guest Service Manager
Best Western Hotel Mediterraneo Castelldefels