The good things -
If your all about location this is the place for you, located steps away from The Historical District with lots of shops, restaurants, historical locations and night life in walking ... more
The good things -
If your all about location this is the place for you, located steps away from The Historical District with lots of shops, restaurants, historical locations and night life in walking distance.
Sergio at the front desk was fabulous, when he was working things would be take care of quickly. They have a beautiful lobby and security at the front door, and there is a beautiful view from the restaurant.
The bad things -
The walls are paper thin, you can hear every sound in the halls and surrounding rooms.
There was only one elevator, you could wait up to 20 minutes for it.
The beds are very uncomfortable.
Every night we had to have our key remade as it wouldn’t work, since the elevator took so long we would climb the stairs, one night we had to make 3 trips down 4 flights of stairs before they got it right.
The rooms have NO air conditioning or heat. If your in an inside room their is no way to get any ventilation the windows open to a inside central lobby, so the rooms get very stuffy and smelly.
We asked for a king bed and got twin beds, and were told most of the rooms have twins beds and they cannot control if no beds are available at check in. The linens, towels sheets and blankets were itchy and tattered. The shower, sink and toilets looked like they had never been cleaned.
The service and food in the restaurant was terrible, the waiters were rude, and forget having a drink with your meal, even water would often not come until dessert.
So great location, and Sergio did his best to fix everything, he is the only reason I would consider ever going back there, so if your booking a reservation be sure to check and make sure he is not on vacation that week. less