Best Western Hotel Mainz

I’ve stayed here a few times but my last stay was terrible my room didn’t get serviced till 4.00 pm , there always was coffee help your self in lobby not any more, we asked for a double bed room we got a twin, for 100 hundred euros a night they could do better the coffee was instant in the room no milk so you guess what it tasted like very poor service it’s a 1 from me 😡 less

The hotel, built into a steep incline of a hill in Mainz, offers vey nice rooms, some with a great view. Instead of a normal double I had a kind of suite, sitting and kitchen area, a spacious bath and a nice bedroom. Breakfast was perfect, in the evening there is an Italian restaurant (the food is ok, but it is strange that it only serves Italian wine, no local wine, which is what most would probably be looking for). The location is good for the University or for some television studios, but central for the city center and main attractions. Friendly staff, a little slow in the restaurant in the evening. less

Great hotel , excellent and professional staff, very good location ( just few minutes walk to main station) , clean rooms and comfortable (makes you feel like home) exelent breakfast and a very good coffee . less

This hotel offers imaginative architecture (built down a hillside) and tasteful interior decoration. Our room was large and very well appointed. Reception staff were extremely helpful. The garage is spacious and easy to use. The hotel is a bit out of Mainz but driving in is easy. Breakfast was very good and the adjacent Italian restaurant is convenient. less

Daddy can we stay here for ever and ever? That was the first thing my 4 year old said when she saw the hotel rooms at Best Western Mainz. That sums up the review of the hotel Mainz is a beautiful place and best Western has picked a beautiful spot for a hotel. Yes it's a 1 km walk uphill from the railway station to the hotel but it's worth the walk. Really picturesque walk in autumn. The rooms were big and beautiful and airy.i wish my rooms had a better view of the outdoors but I can move with that. My 4 year old just could not get enough of the rooms, the soft bed and the fluffy pillows. What I loved most about the service was that no service was needed. Everything was in place from water bottles to towels to the right temperature air conditioning. I never needed to ask for anything. The restaurant below served an amazing breakfast buffet. But Germany generally does serve sumptuous breakfast. Dinner was also good and they were really good about kids. (In my experience,Restaurants in small towns can get a little prickly about noisy excited lil kids in their restaurant but these guys were very sweet.) If I have to complain then I guess I will have to complain about the really slow printer at the reception. It took me 10 minutes to log in to my mail and take a print of my ticket. But you can avoid the hassle by printing your tickets at home. My wife happily abandoned her sightseeing plans in favour of relaxing at the hotel. And that has rarely happened:-) less