Excellent location but the hotel is in need of an upgrade.
25.11.2016 Mabel B, Guildford, United Kingdom
This hotel is located within walking distance of La Gare de Compiègne and is well placed for sightseeing in the area. It offered a good view of the river Aisne from our room that was right up on the ... more
This hotel is located within walking distance of La Gare de Compiègne and is well placed for sightseeing in the area. It offered a good view of the river Aisne from our room that was right up on the top floor. It was spacious, although the table and chairs were a bit weird in style. The fuse box in our bedroom was exposed and the wi-fi almost non-existant. The kettle lid mentioned in September as being broken is still not fixed.The hallways with red wallpaper and no windows are horrible and slightly scary as the timer switches can switch off unexpectedly. In the pleasant restaurant breakfast was an expensive €12 if all that was wanted was a croissant and coffee and the only hot food were boiled eggs (soft or hard). It should not be classed as 4 star. less
lesbeauxarts, Responsable relations clients at BEST WESTERN Hotel Les Beaux Arts, responded to this review
Thank you for sharing your experience regarding your recent stay in our hotel.
Your presence here is very important, as your comments. By sharing what you enjoyed during your stay, and with directions improve, you are helping us provide a superior experience to you as the other guests in the future.
We are aware that it is time to carry out renovations throughout the facility and we hope to be able to start work next year.
For the lid of the kettle, I will ask my fairness of the kettle to be replaced.
I regret that my teams have not informed us of our 2 breakfast packages:
The Complete at 12 €
The express package including a hot drink, 1 bakery and fruit juice at € 5.
If, in the future, I can help in any way, please contact me 188.8.131.52.26.26
Again, thank you for taking the time to share your experience on TripAdvisor .
BEST WESTERN Hotel Les Beaux Arts