30/09/2016 Kristin B, Chicago, Illinois
We stayed here as part of a group tour through WWI&II sites. This was our second hotel, and we found it disappointing. The only bright side is some of the rooms were bigger than your standard Europe... more
We stayed here as part of a group tour through WWI&II sites. This was our second hotel, and we found it disappointing. The only bright side is some of the rooms were bigger than your standard European hotel rooms, however, you have to request the suite. There is no workout room which was disappointing. Additionally, all the lights in the hallway and staircases are censored, so upon entering you're completely in the dark. We found several of the censors didn't work which gave us a creepy feeling.
The beds were not comfortable at all. Glad we only stayed here a few nights as a week in this hotel would have been rough. less
lesbeauxarts, Responsable relations clients at BEST WESTERN Hotel Les Beaux Arts, responded to this review
Thank you for sharing your experience regarding your recent stay in our hotel.
Your presence here is very important, as your comments. By sharing what you enjoyed during your stay, and with directions improve, you are helping us provide a superior experience to you as the other guests in the future.
Are committed by the end of the year and over a period of 2 years the complete renovation of rooms and bathrooms and the installation of air conditioning.
Unfortunately everything is not done in a day, and we hope you understand our situation.
Regarding bedding problem, I'm surprised your discontent since the bedding is new and we have very good return on it.
To light the corridors, we do not have a motion detector, but light switches are equipped with green pilot.
Following your notice we will indeed consider other more effective sytem to avoid any inconvenience.
If, in the future, I can help in any way, please contact me 18.104.22.168.26.26
Again, thank you for taking the time to share your experience on TripAdvisor ..
BEST WESTERN Hotel Les Beaux Arts