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Best Western Hotel le Schoenenbourg

3 Star

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In the heart of the Alsatian vineyard, the Best Western Hotel le Schoenenbourg is ideally situated in the center of the famous wine route of Alsace. In front of the ramparts of the medieval town of Riquewihr, surrounded with vineyards, the property is the starting point of many walks and cycling tours. Its ideal location in Alsace will allow you to visit all the cities and attractions of the region.

We offer 69 quiet and modern rooms, all are air-conditioned, with private outside free parking and private garages (with extra charges). During this leisure stop you can also enjoy the Wellness area which features an indoor pool, Finnish sauna, a Sanarium, a Hammam, a resting room and the outside swimming pool (open from June until September) and appreciate the gastronomy and the wines of Alsace.

The dynamic staff of the Best Western Hotel le Schoenenbourg will welcome you and advise you for the organization of your stay (booking of departures of golf, restaurants, and visits of cellars and tasting of wines).

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Location

2A Rue de La Piscine
Riquewihr
68340
France
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call +33 3 89490111
3 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 68340

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Address
2A Rue de La Piscine
Riquewihr
68340
France


What's nearby?

Recreation

  • 17 kilometer(s) from Colmar

  • 59 kilometer(s) from Mulhouse

  • 65 kilometer(s) from Freiburg, Germany

  • 70 kilometer(s) from Strasbourg

  • 75 kilometer(s) from Offenburg, Germany

  • 80 kilometer(s) from Basel, Switzerland

  • 97 kilometer(s) from Belfort

  • 135 kilometer(s) from Nancy

  • 192 kilometer(s) from Besancon

  • 232 kilometer(s) from Metz

  • 0.20 kilometer(s) from Hugel, wine producers, tasting and visits to wine cellars

  • 0.40 kilometer(s) from Dopff au Moulin, wine producers, tasting and visits to wine cellars

  • 8.00 kilometer(s) from Sony

  • 17.00 kilometer(s) from Liebherr

  • 110 kilometer(s) from Peugeot Citroen




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40

Reviews

TripAdvisor Traveller Rating: Rating: Based on 783 traveller reviews
Rating: 5 361
Rating: 4 352
Rating: 3 57
Rating: 2 9
Rating: 1 4
Rating

Alsatian getaway

22/06/2019 TommyMclure,

A splendid hotel with comfortable rooms and excellent amenities especially the outdoor pool and spa. Warmly recommended for a couple or a family getaway. Riquewihr is right on the wine route and the ... more

Rating

Great value

21/06/2019 anuwat1303, Bangkok, Thailand

We were a family of 2 adults and 1 child and stayed in a duplex suite. For the price, this hotel is hard to beat. I found it to be a perfect balance of good rooms, excellent location, and affordable p... more

Rating

Great customer service!

04/06/2019 Mike D, Orval, Belgium

The staff was wonderful and greeted us with smiles throughout our 3-night stay. The staff was very helpful as well with local information and helped us make restaurant reservations. The hotel was nic... more

Owner Response
M_Striebel, Directeur général at Best Western Hotel & SPA Le Schoenenbourg, responded to this review
Dear guests, Thank you for taking the time to write about your experience with us. We are very happy that you enjoyed your stay with us and the friendliness of our staff. We are looking forward to welcome you again on your next visit here and hope to bring the same level of satisfaction on your next stay with us. Kind regards, Mathias Striebel Best Western Hotel & SPA Le Schoenenbourg hotel.schoenenbourg@gmail.com
Rating

Bad service

03/06/2019 Frank B, München, Germany

Not a service oriented hotel. Checked in at 14:30 and first got told we need to wait until 15:00 and we should read the terms and conditions. We booked one of the expensive rooms, booked at Best Weste... more

Owner Response
M_Striebel, Directeur général at Best Western Hotel & SPA Le Schoenenbourg, responded to this review
Dear guests, Thank you for poviding your side of the story about your experience with us. Now, please allow me to write the REAL story: you indeed came in at 2pm hoping to do an early checkin (even though every website mentions that our checkin time is at 3pm ) and we were unfortunately not able to accomodate your early checkin request as you hoped because rooms had not been checked by our headhousekeeper. To ensure that our room cleanliness is optimal, our headhouseekper checks every room before checkin time. It is a process that we do not want to rush or skip because it is the gatekeeper to our room cleanliness good reputation. As you mentionned, we did provide your room early so we did not fail in any way. On that note, I am very sorry that the fact that we could not bend our checkin policy ruined your whole stay with us. Our staff is usually praised for its warm customer service and helpfulness with local information and it is a shame that you were not able to take advantage of this. I hope that our readers will look at all of our reviews and understand that this review is an isolated case and the result of a person not getting a hotel to bend a rule just for him. We do try to accomodate personal requests whenever possible. It is however sometimes not possible for security, legal or logistic reasons. Best regards, Mr Striebel hotel.schoenenbourg@gmail.com
Rating

Small Room

19/05/2019 JankanHH, Hua Hin, Thailand

We arrived by car and there was plenty of free parking outside and also covered.Hotel also have Parking Garage might not be free did not ask. No Restaurant but a short walk to Town. Rooms very small a... more

Owner Response
M_Striebel, Directeur général at Best Western Hotel & SPA Le Schoenenbourg, responded to this review
Dear guests, Thank you for providing some feedback on your experience. I would like to highlight the fact that we have no less than 8 room types at our hotel ranging from smaller rooms of 15m² to larger rooms or suites of over 50m², with the price increasing as the room size increased. As far as the A/C issue is concerned, on behalf of my entire team, I would like to apologize for the inconvenience you had during your stay. For the comfort of our future guests, we scheduled to upgrade our A/C units in our rooms with quieter and more efficient brand new A/C units. I was monitoring the weather and scheduled the work to be done on cool days (everybody will remember this month of May as being the coldest/sadest month of May a long time) to ensure that minimal inconvenience would be incurred by our guests. Unfortunately, I understand that if our website reads that our rooms are equipped with A/C, and you are not able to turn it on (even if the cold weather with less than 10°C night temperatures does not justify it), we are coming short of our promise. I hope that you will give us another opportunity in the future so you can enjoy our hotel the same way the vast majority of our guests do. Kind regards, Mathias Striebel hotel.schoenenbourg@gmail.com