And the Big Disappointment Award goes to...
21/10/2019 AlexGorr, Nizhny Novgorod, Russia
Hotel Le Montparnasse. Due to the unbearable noise inside the room which was caused, I suppose, by the building internal systems, probably ventilation or something of the kind, every 10 to 15 minutes ... more
Hotel Le Montparnasse. Due to the unbearable noise inside the room which was caused, I suppose, by the building internal systems, probably ventilation or something of the kind, every 10 to 15 minutes producing loud and distinctive sounds as if someone was drilling the wall, and, here I’m 100% sure, the noise made by the guests of the restaurant just below our window, but what is remarkable the mechanical noise and loud shouts stopped the same time, around 2 am… After that everything went quiet. And when I complained about that mechanical noise to the receptionist, he replied that I should get accustomed to the city noise and that the building climatic system might be the cause of my sleepless night.
Though Room 34 is rather tiny (it can barely host two single beds and the bathroom is arranged inside a closet, I should say) I cannot but positively say that thanks to the room service people the room was clean, neat and pleasant to stay in. It had tea-making facilities (a kettle) and a small fridge, and a safe inside the wall hanging cabinet. One thing is also worth mentioning: a so small lift that it can service two slim-fit people or one body-positive guest like me.
Definitely I would not recommend this hotel to travelers sensitive to street noise or any kind of noise, or if you cannot avoid staying at this hotel, ask them to provide you a room on the top and facing the rear but if the internal building system is out of order it will not save you at all. Just try to avoid this particular hotel. I stayed in some BW hotels in Paris and other countries and they were also small and facing the streets but everything was ok. It seems I was not lucky this time with this BW hotel. And if it were possible I would definitely claim my money back. less
Assia-Belachemi, Directeur général at Best Western Hotel Le Montparnasse, responded to this review
The noise you are referring to is caused by the passage of the subway in the neighbourhood. We are lucky to be close to several lines, which has the disadvantage of vibrations in buildings.
I regret that this has kept you from enjoying your stay to the full, but I note that you have appreciated your room and its facilities.
Our elevator is indeed small, but it has the merit of existing, which is not always the case in typical buildings in the capital. Unfortunately, the structure of the hotel does not allow us to do otherwise.
I hope that you will still have good memories of your stay in Paris and that you have enjoyed the good addresses nearby.
+33 1 45 44 85 37