Best Western Hotel Le Montparnasse

Horrible! Staff was rude only upon complaint the manager dealt with the enquiry. The man on night shift is even worse. If you hate your job that much you should change it. Room was ok. Very compact. It’s franchised Best Western that doesn’t do justice to the parent body Best western. I stayed in a Best Western in Rome and it was great! Unfortunately completely different feel and taste here. If you want a classy hostel this is what you will get. DO NOT BE FOOLED by the Best Western brand. We stayed for 2 nights and the room was only cleaned 1x with bins being emptied. One great thing however was the location. Was central to everything! Breakfast? You will get charge extra for breakfast which is pointless. Being in Paris, if your staying here make sure to eat out! “Continental breakfast” was a very small selection boiled eggs, orange juice was a vending machine which didn’t always work, non-fresh croissants, and the small breakfast lounge has cramped tables that wobbles, and a leaking roof. How it was described on their website was not what we found the venue to be when we got there. 1st time in Paris after 10 years and 1st time for my partner as we were celebrating his birthday. I was fooled by the pictures and the brand Best Western. (Ps: for such a small hostel/B&B advertised as a hotel WiFi is very poor in the rooms) Wouldn’t recommend a stay here. less

The place was cool. The room was pretty clean, calm ...However at the end of my stay there was an issu with the air-conditioning. Some bad leakage from the air-conditioning in the room...Nobody come to repair despite a report. It was room 109 or 106. less

If you’re like us and you travel to explore and don’t expect to spend lots of time in your room, this is a wonderful choice. Yes, the room is small but it’s very modern, nicely decorated with a beautiful floor to ceiling g window which opens on to the tree lined boulevard, the bed was really comfortable, it was spotless and the bathroom was completely updated with modern features. The location is fantastic located between 2 metro stops and there are more cafes, restaurants, bakeries, and boutiques to count... right outside your door. It’s centrally located to everywhere and we happily strolled miles everyday. The staff all speak English and they were so helpful and friendly, especially Elsa. There was an iPod player and an Nespresso machine which is restocked every morning. I just loved this hotel. less

I stayed here for 3 night with my daughter for a weekend visit. Great location. Rooms are coxmpact but clean and comfortable as a base to sleep. Close to an array of cafes and restaurant and Metro station less

We stayed at this hotel for four nights, and our original plan was simply to use it as a bed and nothing more. I'm glad we did come in with this mindset, because this hotel is very basic. The rooms are extremely small, with any movement very restricted.There are no particular amenities in the room aside from a small fridge, and the bathroom is literally a wardrobe. I have read reviews about difficulty getting into the bathroom and, while neither myself or my wife had these issues, I can see that the narrow opening could be a problem for those slightly larger. The A/C also wasn't working in our room, which wasn't nice considering the temperatures. Outside of the actual room, the lift is a fairly dodgy contraption and not always trustworthy. I would have used the stairs if we weren't on the top floor. The breakfast room is quite small, so you either need to pick your time carefully or enjoy being crammed in with other guests. I would advise you to pre-book the breakfast if you do want to go for it as it is likely to be cheaper, rather than the twelve Euros you pay in the hotel. However, the breakfast is very basic even by Parisian standards, and I would recommend going out into Montparnasse and sampling one of the many nearby cafes instead. Finally, the customer service is poor in this hotel. While some of the staff were informative and they do seem to have a good array of language skills, the few times we required help from them it was not particularly forthcoming. Luckily we didn't have many big problems but I think it would have been difficult to get resolutions if we had. less