Best Western Hotel Le Montparnasse

I’ve only stayed in Paris once before so have little to compare. I guess for a major city hotel it was inexpensive - Good points - comfy bed, some superb bars and restaurants nearby(cafe Montparnasse is a must visit) Not so good - decent enough bathroom but housed in a cupboard , mini bar advertised but nowhere to be seen, breakfast room that even the hotel admit is rubbish by inviting you to breakfast in your room!!!!! Pretty awful - the noise. If you overlook the street you expect it and that was fine, however the metro rumbling underneath you about every 10 minutes from 5 ish to 11 ish is a challenge - take some ear plugs. On arrival we were asked to pay for our room (we had) so that took a bit of conversation. We reported the safe deposit box as faulty and were told it wasn’t, it was new. It was definitely faulty- the one in my daughters room worked perfectly. I have NEVER encountered a hotel that beautifully folds/ rolls your wet towels and bath mat so you think they’ve been changed until your second shower of the day when you try and dry yourself on a wet towel. Why???? We stayed for 3days and I don’t believe our room was vacuumed at all. As a Health and Safety Professional I was unimpressed by the fire exit- photo refers! less

Close to the Metro with many possibilities for meals and attractions within walking distance. Andrew at the front desk was amazing! It is a typical minimalist European accommodation - no more space in the elevator and the room than is needed. The two single beds were perfect for my daughter and I, and the street view window made for some great photos. less

Sadly this is a terrible hotel. The rooms are very compact - little space to move around. They are clean. However our TV, Air Conditioning and Fridge did not work!!! When we arrived late at night they refuse to accept that we had a booking (despite showing them the paid in full in advance booking and email confirmation on my phone). At breakfast the next day (which is on no more than a balcony attached to the ground floor - looks nothing like the pictures!!) the milk was really off!! this put us off anything else fearing the meats and eggs may be old too. When we reported anything it seemed the same 'rehearsed' reply ' I only work here a few hours, there is nothing I can do ... report it to the manager tomorrow. This is a terrible hotel - has more of a hostel feel than a 3 star hotel!!! It isn't worth the money. If it wasn't for Paris and the lovely weather our romantic weekend break would have been ruined!!! Best Western should take charge of this hotel! less

My partner, I and our family recently stayed at Le Montparnasse Best Western. Upon arrival, we were quick to notice the compact nature of the hotel. We expected this, being in Paris. The staff at reception were friendly and helpful where possible. We had some issues getting the safes to work, in the end we needed to use a key. The rooms are extremely compact and even in winter quite hot, we tried to use the thermostat, however the temperature only went so low. The bed was comfortable and did the job for the 4 nights we stayed. It was tricky to get two full sized suitcases in the room, however having travelled to Japan, we are use to jumping over suitcases. The bathroom was adequate. The shower was a good size, considering the size of the room. The cleanliness was good as well. We did not opt for the breakfast, but it was your general continental and would do the job. It was an extra cost on top of the room price. The elevator is extremely small, We used the stairs for the whole stay. The stairs are very windy and steep. Overall it was good stay and was adequate for us. We only go to the hotel to sleep and shower, so we didn't spend a whole lot of "rest and relax" time. If we wanted "rest and relax" time the space may have potentially become an issue. less

Hotel Le Montparnasse. Due to the unbearable noise inside the room which was caused, I suppose, by the building internal systems, probably ventilation or something of the kind, every 10 to 15 minutes producing loud and distinctive sounds as if someone was drilling the wall, and, here I’m 100% sure, the noise made by the guests of the restaurant just below our window, but what is remarkable the mechanical noise and loud shouts stopped the same time, around 2 am… After that everything went quiet. And when I complained about that mechanical noise to the receptionist, he replied that I should get accustomed to the city noise and that the building climatic system might be the cause of my sleepless night. Though Room 34 is rather tiny (it can barely host two single beds and the bathroom is arranged inside a closet, I should say) I cannot but positively say that thanks to the room service people the room was clean, neat and pleasant to stay in. It had tea-making facilities (a kettle) and a small fridge, and a safe inside the wall hanging cabinet. One thing is also worth mentioning: a so small lift that it can service two slim-fit people or one body-positive guest like me. Definitely I would not recommend this hotel to travelers sensitive to street noise or any kind of noise, or if you cannot avoid staying at this hotel, ask them to provide you a room on the top and facing the rear but if the internal building system is out of order it will not save you at all. Just try to avoid this particular hotel. I stayed in some BW hotels in Paris and other countries and they were also small and facing the streets but everything was ok. It seems I was not lucky this time with this BW hotel. And if it were possible I would definitely claim my money back. less