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Best Western Hotel Le Dauphin Le Spa Du Prieure

4 Star

Rooms & Rates

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The Best Western Hotel Le Dauphin Le Spa Du Prieure is a charming hotel offering quite rooms and a delightful restaurant. We are in the heart of William the Conquerors ancient city. From Caen you could choose to visit the D-Day beaches or do some shopping in the famous cites of Deauville and Honfleur. Enjoy your stay.

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Location

29 Rue Gemare
Caen
14000
France
4 Star

Summary

Pets: No Pets accepted
Check-in & Check-out
14:00:00 | 12:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 14000

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Address
29 Rue Gemare
Caen
14000
France


What's nearby?

Recreation

  • 30 kilometer(s) from Omaha Beach

  • 31 kilometer(s) from Bayeux

  • 40 kilometer(s) from St. Lo

  • 40 kilometer(s) from l'île d'yeu

  • 47 kilometer(s) from Deauville

  • 51 kilometer(s) from Lisieux

  • 58 kilometer(s) from Argentan

  • 102 kilometer(s) from Alençon

  • 109 kilometer(s) from Le Havre




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 289 traveller reviews
Rating: 5 71
Rating: 4 107
Rating: 3 73
Rating: 2 20
Rating: 1 18
Rating

Dreadful - fawlty towers - typical French customer service

18/01/2017 rosdol, London, United Kingdom

Booked prior to catching ferry as it said had a small pool/whirl pool, sauna etc. Spent 20 mins using it. Was charged an extra €30 on check out!!!! Steam room took ages to steam. "Pool" was too cool ... more

Owner Response
DAUPHIN-CAEN, Propriétaire at BEST WESTERN Hotel Le Dauphin Le Spa Du Prieure, responded to this review
Dear Sir, I have just taken note of your feedback left on booking.com following your stay in our house and am amazed at your remarks. 1- I invite you to reread the general conditions concerning our house on the site booking.com and you will see that it is well mentioned that the access to the spa is with a supplement of 15 €. For this price we have brought to your room two bags each including a bathrobe, a towel and a pair of flip-flops! 2- Regarding the time you are staying in our Spa, this only depended on you since you were alone at that time. 3- Please note that our room prices are identical (or sometimes even lower) than those charged by our colleagues in the same category who do not offer a spa or wellness area. It is for this reason that we chose not to increase our room rates but to charge this service to people who wish to use it !!! 4- Indeed, our room service found that you did not declare the consumption of a coca in your minibar when I asked you at the time of the departure, it is for this reason that I wanted Clarify this situation. 5- Our parking is provided free of charge to our clientele and comprises 15 places and not 8 as you mention !!! (We are the only hotel in downtown Caen to offer this service). 6- Surprising your notion of warmth while your stay took place on January 17, 2017 with an outside temperature between -1 ° and + 1 ° !!!!!! I do not understand your need for air conditioning and more at a time when everyone has a duty to do 7- energy saving !!!!! 8- About my behavior, I did my job in a professional way and would have appreciated that you remained calm when I presented your bill (room + spa) knowing that you had not consumed breakfasts nor Catering. Best regards
Rating

Amazing service

01/12/2016 Louis_Philippe_1, Paris, France

You will quickly realize how well located is this hotel, but in my experience the best was the service: the courtesy at the front desk, the room service, at the excellent gastronomic restaurant, also ... more

Rating

Good location, quiet comfortable rooms, good breakfast

09/11/2016 WilliTheKid, Olympic Peninsula

Stayed here on a deal from Britney Ferry. Room 306 was newly refurbished, compact but highly functional. Nice bathroom with shower, no tub but that worked for us. Everything was spotlessly clean. Bed ... more

Rating

Never stay here if you rely on leaving the car park

24/10/2016 Roy W, aldershot, United Kingdom

I stopped for two nights, second night I needed to meet a business colleague to wrap up after a client visit only to find a car abandoned midway in the car park, that you cannot entirely blame the hot... more

Rating

Normandy visit

24/08/2016 Bethan J,

Staff friendly and helpful. Did not eat in hotel, so cannot comment about food, the bar was however extremely overpriced. Parking was free but very very tight ( have broken backlight to prove!). The c... more