Best German (Western) Hotel - Great Hospitality
01/03/2017 meina_sharma, Delhi
I stayed for 4 days in this hotel and my stay was great ! I had an impression that European hotels do not allow early check in. The official check-in timing of the hotel was 3 pm whereas I reached hot... more
I stayed for 4 days in this hotel and my stay was great ! I had an impression that European hotels do not allow early check in. The official check-in timing of the hotel was 3 pm whereas I reached hotel at around 11 AM. Sweet german girls, speaking fluent english present at the front office not only allowed me early check in but also patiently explained me how I can commute in the city and about other good deals the hotel was offering.
There was a short circuit power off next night around 1 pm. The staff at night duty came over within 1 minute of calling and corrected everything in 15 minutes.
Buffet breakfast had good variety of breads, cereals, yogurts, fruits and vegetables.
The hotel is 5 minutes from local train station and 15 minutes walk from Kon Arcade mall.
Overall, it was a pleasant stay 👍 less
71762, Leiter Gästebetreuung at Best Western Hotel Koln, responded to this review
It was a pleasure for us to have you here as our guest at the Best Western Hotel Köln.
Thank you for your stay and your kind review via Tripadvisor.
We are very happy, that you were satisfied with our hotel in Cologne.
Your business is very important to us and we value your feedback.
If you have questions, please do not hesitate to contact us at any time.
We look forward to see you again at the Best Western Hotel Köln.
Our entire team wishes you a great time in India.
Kind regards from Cologne
Guest Relation Service
Best Western Hotel Köln