Best Western Hotel Karlaplan

I stayed at the Best Western in a combination of business & pleasure. The location of the hotel is great, very central, close to shops + public transport. The hotel though - the hotel is very old, so there rooms, furniture is old. You can hardly stay in a room smaller than a King double because the regular Double and single rooms are SO small. There is a smell in the hotel rooms since the furniture, rugs are all fabric and old. Also, the hotel is owned by the Salvation army so there is no wine, beer and/or alcohol sold at the hotel. Just in case this is important to your stay, you can't get any food, drinks after breakfast. Breakfast buffet is good - Swedish traditional breakfast buffet. less

I am sitting in what can only be described as one of the most tired and depressing hotel rooms I have ever stayed in. I can hear the faint dripping of the leaky toilet in the background am stone cold sober because the hotel isn't allowed to sell alcohol and have a musty smell filling my nostrils. To make things worse I have paid £370 for 2 nights here and feel a little bit ripped off seeing as trip advisor has just shown me I could have had the same room for only £80 per night... all in all a disappointing experience. On the plus side, it's in a reasonable location and the staff seem friendly enough. But unfortunately these 2 things will not be enough to tempt me back. less

Got to this hotel just for one night. It is well located closer to the Olympic station and a few blocks from the Central Station and everything else Stockholm. Staff was nice, but the room, at the basement, was small, super small...barely walking on the sides of the bed, and no windows direct to the bed: in this case, was good since the earlier sunrise at this time, before 4AM, was barely noticeable. less

Arrived late. No record of my booking. Grotty tiny 17th century rooms; understaffed by inadequately experienced staff. I stayed here before and at low rates this is reasonable. Gouging a late arriving guest and charging 6* prices for < 2* hovel horror is simply predatory and unacceptable behaviour. Don't stay here. It's a crappy little hotel. less

first of all I have to admit that given the circumstances of our booking ( we got the room for an unusual low rate for such period and the whole city was almost fully booked when we made the reservation). I feel awkward making any complaints. I will just point out the obvious : - the hotel has an excellent position for those like me on their first trip to Stockholm. I enjoyed being so close to the city center and all the tourist attractions. - the economy room is...on the second floor...and at the same time below ground level. Fairly outdated, small and poorly lit. As clean as you keep it. -the hotel serves free coffee and tea throughout the day. Sorry guys, but your free coffee is utter crap, it has a dreadful chemical aftertaste that lingers in your mouth. Just....yuk ok-ish experience, unfortunatelly below the standards of the brand with which I am accustomed to. less