Great breakfast but poor storage space
28/11/2017 stevenpape, Sant Antoni de Portmany, Spain
The Best Western Hotel Karlaplan is situated in an upmarket part of Stockholm, a little way from the centre but easily within walking distance of the centre (I was walking on crutches and could manage... more
The Best Western Hotel Karlaplan is situated in an upmarket part of Stockholm, a little way from the centre but easily within walking distance of the centre (I was walking on crutches and could manage it. It is also in a convenient position for the metro and the tourist bus at the Karlaplan itself, a short walk away.
The Hotel serves no alcohol, but we were aware of this, and also aware of Sweden's alcohol prices - we brought our own in.
The Good points:
The staff were very polite, even with us landing at 10pm and checking in after 11 we found them to be polite and efficient. The bed was comfortable, but with no view, being in the basement, but we cannot argue with that at the price. The bathroom was clean and there was hot water available at any time of night. The public areas of the hotel were also clean and comfortable.
The best point was the breakfast. Superb creamy scrambled egg, pancakes bacon and meatballs. If you want cold there is the whole smörgåsbord. You could not get a better breakfast.
The negative points.
There was no storage space other than a wardrobe with no shelving. OK if you hang everything up, but we are not in the habit of hanging pullovers or underwear. There needs to be somewhere to put these, there appeared to be drawers on the desk and in the bedside cabinet were fake, just drawer fronts with no working drawers. Then there is the electrical socket location. To plug in the kettle or our phone chargers meant crawling on hands and knees which I find difficult as I am disabled. You should not have to crawl to find sockets in ant case. The rook would be better served with a double bed instead of the king size, which left little room for walking around and instead having some flat storage space and reasonably places sockets.
Its a shame because the hotel is otherwise excellent. But I have deducted a point because of these niggles. less
Patrick M, Receptionschef at Best Western Hotel Karlaplan, responded to this review
Thank you very much stevenpape for your kind words and high score to us. I am happy that you enjoyed your stay with us. Welcome back again! Regards, Amin K. - Front Desk Agent