just ok western, not the best western
14/05/2017 Balerion2015, Craiova, Romania
first of all I have to admit that given the circumstances of our booking ( we got the room for an unusual low rate for such period and the whole city was almost fully booked when we made the reservati... more
first of all I have to admit that given the circumstances of our booking ( we got the room for an unusual low rate for such period and the whole city was almost fully booked when we made the reservation). I feel awkward making any complaints. I will just point out the obvious :
- the hotel has an excellent position for those like me on their first trip to Stockholm. I enjoyed being so close to the city center and all the tourist attractions.
- the economy room is...on the second floor...and at the same time below ground level. Fairly outdated, small and poorly lit. As clean as you keep it.
-the hotel serves free coffee and tea throughout the day. Sorry guys, but your free coffee is utter crap, it has a dreadful chemical aftertaste that lingers in your mouth. Just....yuk
ok-ish experience, unfortunatelly below the standards of the brand with which I am accustomed to. less
Patrick M, Hotel Manager at Best Western Hotel Karlaplan, responded to this review
Thank you for taking your time and writing a review. First of all, I have to compliment you on your humor for the title of your review, clever!
As you wrote, you stayed in a economy room and the name explains it pretty well. Regarding the coffee I will most certainly look this over and talm to the supplier. We might even try another brand. Since I love my coffee this is something important to me.
I do hope you will give us another chance and come back again. Hopefully in our standard or Superior rooms and with better coffee.