Best Western Hotel Kantstrasse Berlin

Very bad service, there is a blond waitress in a breakfast room who is not polite, she answers only in German, she is not kind, she badly stares at you. In the room there isn't the fridge and the matrimonial bad is composed of two single bed. It is very uncomfortable! The bathroom is very small. The price is not good for the service and the room. less

Terrible experience! No air conditioning, so I had to choose between keeping the windows closed and melting inside the bedroom, or opening the windows and being attacked by mosquitoes, having the risk of someone entering the room at night because you can have easy access to the windows on the first floor, and dealing with the outside noise that keeps you awake. Speaking of noise, the elevator was absurdly loud. It appeared as if someone was hammering a nail to the wall, all night long. When I called reception they appeared to know about that but said that it’s just how it was and they couldn’t do nothing. No fridge in the room. The pillows were extremely soft. The TV led was too bright and was lighting up the entire bedroom at night. The free wi-fi was so bad that I preferred to use my cell phone as a hotspot. I requested a king size bed on my reservation and they gave me twin beds. Even the mineral water had a bad taste. I would rename the hotel to “Worse Western”. less

Good hotel. Good service. Good breakfast. A really nice place to stay. However, it is a little bit far from city center (if we could consider that Berlin has one city center). At least, far from places to visit (except Charlottesbourg Castle). If you don’t care about long distances (you would hace to take public transport) its ok. less

This is a medium size best western hotel at the heart of Berlin. The staff are great in hospitality , rooms very clean and warm in the dead of winter. The location is - central Charlottenburg in the neighborhood of the affluent Berlin giving one multiple options for late shopping( Wilmersdorfer strasse - wibersdorfer Acaden)and diverse but 24 dining outlets. From an English back ground, you appreciate the attempt by the Berliners to speak English and being helpful. The hotel organises a full day site tour. You are picked from 9.30 am and taken through the rich and deep seated history dating back in the 13th century through the cold war and the 1990 historical down fall of the famous Berlin wall. A hallmark of this hotel is the rich variety of 5 star breakfast led by a very youthful chef with the flow of service elements by a small but organised staff. The reception from check in very efficient and friendly with ready answers to random questions . Overall very good value for money. less

We stayed for 3 nights. Our room was spacious, very clean and fairly well equipped. The hairdryer was better than in many hotels. The downside for us was simply there was not enough tea and coffee supplies in our room and when we asked for more we got one sachet each brought to our room, no extra sugar or milk. There was coffee in reception but it was often cold and again, no milk or sugar when we needed it. For the English visitor, this should really be improved. However, very comfortable stay. The hotel is a good 20 minute walk from the zoo and other attractions, hop on hop off bus, etc but the U and S bahn are just around the corner, making it easy to get around this large city. Very good restaurants and bars in the vicinity. Would definitely stay again. less