Best Western Hotel Kantstrasse Berlin

I recently stayed at this hotel whilst I was attending a large international conference at Messe City Cube. The room was booked by my workplace so I was not given a lot of choice in the booking process. Whilst the room and linen were clean, bed comfortable I wasn't particularly happy here and actually checked out and relocated at my own expense 2 nights early and moved to another hotel closer to the city center where I was much happier. The room was stuffy, no air conditioning, as previously mentioned by others, I thought this would not be such an issue in October however it was still warm in Berlin and due to being located on the main road it was too noisy to open the window. It was also noisy when people were coming and going from their rooms and from music playing nearby, ? from cafes, restaurants nearby. Also when I arrived I had 4 pillows on my bed as it was a double/ king bed but when housekeeping realised I was travelling on my own they removed 2 of the pillows and the second single doona which looked very sad on the bed when I was already feeling somewhat isolated and lonely in a strange city a long way from home. They also removed the second bath towel leaving me a single towel which seemed to me to be very mean spirited and overly frugal particularly since my organisation had paid for a double room. there was also no fridge in the room and the amount of tea, coffee provided was minimal to say the least. The staff were pleasant enough if perfunctory but certainly didn't stand on their head to make a visitor feel at home. Location was convenient for public transport but this in itself would not persuade me to stay at this hotel on another occasion. Whilst I would love to revisit Berlin for leisure with my husband I would not consider staying at this hotel. less

I chose this hotel as I had stayed here about 8 years ago. It was much different than I remember, especially the fact that they do not have air conditioning. I have read several reviews and this was a key complaint so I won't discuss much other than not having the AC was a downer. On the flip-side, the staff did bring us each a fan to help with circulating the air. I was afraid to leave the window open all night due to the noise and the construction. Overall, the room was comfortable and the hotel itself, is very close to transportation and other sites. I wouldn't say not to stay there, but be aware of the AC issue. less

Very bad service, there is a blond waitress in a breakfast room who is not polite, she answers only in German, she is not kind, she badly stares at you. In the room there isn't the fridge and the matrimonial bad is composed of two single bed. It is very uncomfortable! The bathroom is very small. The price is not good for the service and the room. less

Terrible experience! No air conditioning, so I had to choose between keeping the windows closed and melting inside the bedroom, or opening the windows and being attacked by mosquitoes, having the risk of someone entering the room at night because you can have easy access to the windows on the first floor, and dealing with the outside noise that keeps you awake. Speaking of noise, the elevator was absurdly loud. It appeared as if someone was hammering a nail to the wall, all night long. When I called reception they appeared to know about that but said that it’s just how it was and they couldn’t do nothing. No fridge in the room. The pillows were extremely soft. The TV led was too bright and was lighting up the entire bedroom at night. The free wi-fi was so bad that I preferred to use my cell phone as a hotspot. I requested a king size bed on my reservation and they gave me twin beds. Even the mineral water had a bad taste. I would rename the hotel to “Worse Western”. less

Good hotel. Good service. Good breakfast. A really nice place to stay. However, it is a little bit far from city center (if we could consider that Berlin has one city center). At least, far from places to visit (except Charlottesbourg Castle). If you don’t care about long distances (you would hace to take public transport) its ok. less