Best Western Hotel Im Forum Muelheim

I recently stayed in the Best Western as it was the only hotel available due to a large trade fair in the area. Hotel is over 2 floors - ground where the reception is and 5th floor where rooms/breakfast room/gym are. The hotel is very jekyll and hyde so I'll list the plus and minus points Plus points - Hotel had very friendly staff who were helpful - Had a great breakfast for the price (10 Euro) compared to other hotels in the area. Lots of fruit, fresh squeezed juice (you can squeeze it yourself with a machine), meats, cheeses, bread, cereal and freshly baked croissants. - Bed was comfortable - Bathroom and bedroom generally clean - Nice tea and coffee atrium (sometimes with cake) - Tea & coffee facilities in room, first time I've seen that in a hotel in Mulheim. Minus points - Hard to find the entrance to hotel, best way is via entering the Forum shopping centre and walking to the back and off to the side. Not easy to find from outside either. - Whilst it has a gym (plus!) it consists of only a weights machine, cross trainer and bike. Not too bad for a short say. - Wifi was terrible. First night it worked fine, second and third nights it refused to connect for much of the night. Luckily I didn't have any work to do and had saved some offline entertainment in Netflix. - Room absolutely STANK of cigarettes. Unusual to see smoking rooms these days but this was one complete with ashtray and matches. Slept with window open all night and left window open all day (luckily it was a quiet and secure room) and still felt very asthmatic when waking up after breathing the smoke residue in all night. Really off-putting. - No iron in room like advertised. Not that big of an issue but would have been helpful considering it is next to impossible to pack working clothes without getting them creased. All in all I would consider staying in the hotel again however it would need to be a guaranteed non-smoking room and I'd have to ensure I didn't need to rely on the wifi. less

The hotel itself is in a shopping centre in the centre of Muelheim, an industrial area of the Rhur. The hotel in on just two levels, the reception and the fifth floor where the rooms, breakfast area and workout and sauna area are. The rooms are just as the photo above, clean and comfortable. The breakfast area is nicely laid out, I wish there was coffee brought to the table, plenty of food available. If you want to be close to all amenities, this is the right place to stay! less

Clean, comfortable, large desk for working area. so-so breakfast. centrally located to restaurants. Staff has always helped w/ any request or questions I had. I will definitely stay at this hotel again. less

My colleagues and I had the misfortune to stay at this hotel in March 2017. The following is a collection of some the hotels finest moments: - no iron in the room, not enough irons to get one upon request - several rooms have a strong damp odour, and one has been heavily smoked in (no option to swap) - the wifi goes up and down like a gigalos love organ - the sauna is only turned on upon request, then taking over 30 mins to heat up. Even during evenings! - the food was awful - one of the rooms had an infestation in the bathroom - the gym consists of one weights machine and one cross trainer. In what can be only described as beautiful irony, my bedroom looks directly into a wall of forward facing running machines from the gym across the road. - my personal favourite, I had a double bed and single duvet. It didn't even touch the sides of the bed (see the photo). Thankfully (for both the hotel and my girlfriend) I was alone. Given the choice again I'll be sleeping in my work office under my desk. less

The hotel is situated at an excellent place. Right in the City Forum. It's at the 5th floor. On ground floor, there is a shopping area with lots of shops. If you go one level down, there are supermarket Aldi-Sud (only 3 mins from hotel). Also, the bus, tram and train station is quite nearby. You don't have to go in open to catch a train or U-Bahn (under ground tram). The rooms are big, neat and clean. Also, breakfast is decent. You need to book this hotel in advance as rooms mostly get full. Generally, it is hard to find the rooms in the hotel at a short notice, so book in advance. less