Excellent place to stay while visiting Rome. Especially for groups.
10/08/2019 jxnkammom, Overland Park, Kansas
We had a group of 85 people at the hotel/apartments. I can not say enough about Rachida at the desk. She went above and beyond everyday to make sure our group was taken care of. We have been doing ... more
We had a group of 85 people at the hotel/apartments. I can not say enough about Rachida at the desk. She went above and beyond everyday to make sure our group was taken care of. We have been doing these trips for 20 years and she is by far one of the best service workers I have ever dealt with. I wish we could take her to every location we travel too.
The apartment rooms were very clean and nice. Air conditioning worked well. Closest thing to the US that I have found. There is a small kitchen and pull out bed. Bathroom was very clean. There was even a washing machine and a large drying rack on the balcony. Hotel rooms had good review from our group as well.
The location was wonderful, grocery store, multiple restaurants, bus stop.
The location is out of the city about 40 minutes to an hour by bus/train. Easy to navigate the metro.
The only reason I gave the 4 stars is the food at the hotel is not the greatest. Breakfast is very basic and works fine. The evening dinners were not great. The service was extremely slow. It took us up to an hour and half to two hours to get our meals. There was not desert and meals consisted of pasta or risotto as the main dish. Then they would bring a meat and plate of lettuce for second part of meal.
Lots of workers standing around. Very slow.
I would suggest this hotel and would return and just plan to eat meals elsewhere as there are multiple choices all within walking distance. less
Marco B, Responsabile relazioni pubbliche at Best Western Hotel I Triangoli, responded to this review
Thank you for such an extremely detailed review, your gratitude and your overall satisfaction is a precious reward for our staff which works every day in order to give you top quality service.
As for the meals, we are extremely sorry that our meal selection hasn't fulfill your expectatione, we will verify all the informations you gave us with our restaurant manager, and if you are willing to suggest something do not hesitate to contact us any time.
We really look forward to see you again in the future,unfortunately we cannot follow you like you've said, but we will wait your coming back hoping to serve you even better than we did last time.
Wishing you the best, we send you our kindest regards,