Do Not Stay in the Goethehaus
30/11/2018 anonymous9257, Boston, Massachusetts
I stayed here as part of a Gate 1 tour and I was sorely disappointed to be relegated to the "Guest House" building outside the main building. It was a tiny, dated room, but worst of all it was freezin... more
I stayed here as part of a Gate 1 tour and I was sorely disappointed to be relegated to the "Guest House" building outside the main building. It was a tiny, dated room, but worst of all it was freezing.
I tried adjusting both radiators and it did nothing to help the draft in the room. There is no top sheet on the bed, only a duvet that isn't even wide enough to cover the sides of the bed, so no effective seal to keep the warmth in once in bed.
The safe inside the room was tiny and so far back in the wardrobe it was hard to reach. My iPad was too big for it. The phone is on the desk opposite the bed, so one must physically get out of bed to answer the wake up call, which is quite inconvenient.
The restaurant food was poor as well. The included dinner had inedible meat and the service was incredibly slow. The entire meal took over 90 minutes as they waited such a long time in between courses to serve the next dish. The Black Forest cake was dry and obviously a store-bought creation.
The breakfast buffet was sparse and not refilled when food was low. As we were in a group, we had assigned tables. There was no silverware left at any of our tables when I came to breakfast and the woman I asked about getting silverware was very rude. She said there was enough silverware for our group. Maybe there had been at one point, but there certainly wasn't any now. She walked off without helping me. Finally another waitress just told me to take a set off one of the other tour tables. Perhaps what happened to make our tables short as well?
The grounds of the hotel are certainly picturesque and the giant Cuckoo Clock building is charming. I also enjoyed the Cuckoo demonstration offered to our group in the shop. The man leading it was very funny and engaging. Perhaps if I hadn't been stuck in a dismal and cramped freezer I would've enjoyed my stay more. The photos of the rooms in the main building look far more inviting that what I encountered, so don't stay in the Goethehaus "Guest House" is my main recommendation. less