Avoid at all Costs
05/06/2017 peterC3822UH, Jeffreys Bay, South Africa
This must be positively the worst hotel I have ever stayed in and I have traveled the world many times... Badly situated and Garish with all the shimmering gold tiles. On arrival nobody at the ground... more
This must be positively the worst hotel I have ever stayed in and I have traveled the world many times... Badly situated and Garish with all the shimmering gold tiles. On arrival nobody at the ground floor foyer as the reception is on the 5th floor.. You must figure out this for yourself... Not very friendly and twice as expensive as our 4 star hotel that we just left in Shenzhen.... Then the rooms....Well a matchbox is more spacious...No cupboards or dressers and barely enough space for the two beds in the room...Each be against a wall and the space between barely enough for one person to walk. Aircon non-existant and the bathroom well a disgrace...Beds were dreadful and the matreses out of the ark....Worn out and lumpy.....MY ADVICE TO ANY TRAVELER TO HONG KONG...Avoid any Best Western Hotel if this is an example.....Spend a little more on a decent hotel but stay like a human being .. less
HotelHarbourView, Front Office Manager at Best Western Hotel Harbour View Hong Kong, responded to this review
We appreciate you taking the time to provide us with your comments after your stay as we value feedbacks from our esteemed guests.
It is with sincere regret that in this particular stay, your experience did not reflect the expectation set and sincerely apologize for the inconvenience that has been caused.
Thank you once again for staying with our hotel.
Front Office Manager