Best Western Hotel Gap

Hard to believe this is a 3-star hotel. Unbearably hot and stuffy, no air conditioning, no screen on windows and no way to open them without fully opening the drapes, windows give out onto a noisy parking lot and high traffic street anyway. No air circulation at all, felt like we were sleeping in a sauna. Carpet was dirty, sink was broken and overflowed, toilet smelled bad. Breakfast was okay, better than expected given the night we just had. less

Good 3 star hotel. They only had one person working the desk most of the time who tries to do check in, porterage, concierge etc. Can’t complain about the staff who were pleasant and hard working. Breakfast was adequate. It would be a better hotel with an extra person at the desk less

Hotel was little out of City center...not too far about 1 km but it was good walk. Town is nice and interesting. Lots of the things to see. When we check in, we get warm welcome from Peggy, she speaks fluent English and was so nice and helpful. She tell us everything what's happening in side the hotel and some outside things too. Nice comfortable hotel. less

Stayed here for one night whilst traveling, room would be too small for any longer and the lack of air conditioning could be an issue in warmer weather (we slept with the window open) Room was clean and presented well, just very small inside Free parking was a bonus less

The hotel was clean and attractive, the room was not huge but adequate and well furnished, the toilet was separate from the bathroom. The really outstanding feature was the staff. Without exception they were friendly and helpful, nothing was too much trouble and their service was always with a smile. (Special mention here for Salomee whose smile would brighten anybody's day). Good location, plenty of parking, excellent restaurant right next door. I see that people have mentioned the noise from the road, our room was at the back and very quiet. less