Truly magnificent setting
27/10/2019 Lozzatrip, Dublin
Really enjoyed our stay. Would stay again and would recommend. The setting is magnificent. We were at a Conference and the food was great. The rooms were very clean and comfortable. Staff members were... more
Really enjoyed our stay. Would stay again and would recommend. The setting is magnificent. We were at a Conference and the food was great. The rooms were very clean and comfortable. Staff members were pleasant. However, we were a little troubled by some aspects. Depending on the shuttlebus to get anywhere was a bit tedious (depending on numbers travelling, you might have to wait around). There were some shops within a 15/20 min walk, but getting to Geneva was more difficult. A staff member promised to come to our room to adjust our tv, but he never came. The beer/wine is VERY expensive, be careful what you order. If you don't specify, you will be served the more expensive drinks! less
BEST WESTERN C, Responsable relations clients at Everness Hotel & Resort, responded to this review
That is such a lovely comment, thank you for your kind words, really.
We remember you, and the conference you were attending, no need to say that it has been a pleasure.
Let's talk about the little things you liked a little less....
We do offer, for free, a shuttle, up to 8 people to Geneva Airport, Nyon and Coppet, on reservation. It can be frustating sometimes to wait a bit for avaibility, but please believe we do our best to make of your stay an easy and convenient moment, far from any stress (2-3 sometimes 4 drivers are doing their best!!).
The mall is 15 minutes walk, maximum, I hope you were able to enjoy the wonderful lake view on the way to get there, all of our guests appreciate that.
We will investigate what happened with your Tv
For the prices at the bar, well, let's be honest, everywehere in Switzerland, you will be surprised: it is an expensive country, compared to our european neighbourts. However, our waiters do not try to serve you the most expensive, they simply.....serve you what you order.
But Switzerland has a lot more to offer, and we can't wait to show how beautiful it can be.
We look forward to welcoming you back soon, just let us know when you visit again,
The Management Team