Best Western Hotel Esplanade

No A/C. No elevator from parking. No handles on window. Had to get handle from reception. Paid lots of money to stay here and was disappointed. Room feels Old and needs renovations. Windows appear very old, maybe from the 1970s. Other than that the staff were friendly and helpful, although they could do nothing to help with the complaints. No Minibar or refrigerator in room. Bathroom was ok. The only reason I don’t give a 1/5 is the friendly helpful staff and the room was actually clean. The only thing good about this hotel is the staff, the rest is awful. less

I stayed here back in June over a long weekend. Great hotel with very helpful staff, comfortable room and good breakfast. The hotel is situated within easy walking distance from the train station and close enough for a choice of restaurants, shops and bars. I will stay here again! less

Clean, worm , nice personell, good international breakfast(not everybody eats pickeled fish in the morning:) ), cheap and safe parking- 6 euros, check-out at noon is a plus, if in need free tiletties are available. I would definetely recommend it! Nicolae Bara less

Calm place close to the city center. Car parking available. The room was ok, altough the bathroom felt a little timeworn, but it was clean. Good breakfast and a quite nice canteen with light colors and big windows. I had a good night sleep here. less

I stayed a couple of nights for business. The hotel is located on one edge of the downtown. Since Västerås is a small town it is only 5min walk to the middle. The hotel is styled most likely 20 years back, but still fresh. The breakfast was above average. They have a small bar in the lobby less