Best Western Hotel Dom Bernardo

My wife and I were flying to Lisbon and my wife became ill, due to a problem at Lisbon airport the flight was diverted to Faro. As we had booked a hotel in Lisbon and now we were in Faro after I left my wife in Faro Hospital I had to find a hotel for myself for the night. I contacted the only hotel I could remember from a previous visit. The receptionist was extremely and found me a room for that night and the following four nights for my wife to rest after she was discharged from the hospital. It's a pity that not all hotel staff are as helpful as at this hotel. less

We spent our first night in Portugal at this Best Western. The innkeeper, Jose Luis, is one of the Best! He helped us check in, recommeded a great local restaurant for dinner. And went above and beyond to let us check out early when we realized our tour the next day was over an hour away. less

hotel is average. staff not well acquainted with local bus services. on the room safe is a disclaimer saying anything you put in it is at your own risk. not something Ive ever seen in other hotels. had money taken from the safe on our second day. so heed the warning, hotel didn't want to know anything about it. suspect it has happened before, hence the disclaimer. less

Nice clean room with king sized bed, pleasant helpful staff free parking at rear of hotel close to some great local restaurants such as a carocca and chefe branco asked staff for suggestions and they offered these two, great places to eat local front desk staff extremely helpful and pleasant they go out of their way less

A good sized room, cleaned daily. Very helpful staff, offering a 24hr luggage store that was very secure. The staff were very helpful in assisting planning excursions and printing train timetables. The breakfast had lots of variety and there was plenty of it. Our room on the fourth floor was quiet both day and night. A very nice hotel nicely situated to be able to reach all attractions and public transport. less