Pretty good place to stay
09/01/2019 timmoranla, Baton Rouge, LA
Another nice hotel we stayed at while in Lyon. Staff was really good. Giles(?) made sure to be up at 4:00 am on New Year's Day when I left and offered to make coffee, made sure I had water. They also ... more
Another nice hotel we stayed at while in Lyon. Staff was really good. Giles(?) made sure to be up at 4:00 am on New Year's Day when I left and offered to make coffee, made sure I had water. They also allowed me to cut my reservation by a day since my plans had changed. Each staff member I met was very friendly.
Room was nice and clean,. Bed was comfortable enough. issues:
-Heat didn't heat very well. It was in the mid 30s outside, just would have liked a little more warmth. But then, could have just been me.
- No heat in the bathroom. See above.
- Not an issue, but I guess I just assumed ther would be a small fridge in the room, but no.
Good hotel and wasn't especially expensive. less
Gilles et Isabe... M, Propriétaire at Best Western Hotel De Verdun, responded to this review
Many tks for your comment. We are pleased to see that our efforts are recognized by our customers. Regarding the heating system in the room we have fixed the issue. Moreover, severeal rooms (including the room you stayed in) will be renovated in the near future to improve the overall confort of our guests !