Best Western Hotel De Verdun

We stayed here for three days in August 2019. The staff was the best I've seen. Friendly, attentive and always helpful, from the desk clerks to the breakfast area to the cleaning staff, with a special tip of my hat to Christoph and Gilles. I am trying to learn French but I'm still a beginner. Christoph and Gilles were patient enough to allow me to attempt to speak/practice my French. They all speak very good English, so they could have insisted on speaking English. Always friendly and nice to see their smiles every evening when we got back to the hotel. There was no airconditioning, but the limestone walls kept things cool enough that with a fan we were very comfortable. Also, the location can't be beat. less

Such a warm welcome. The owners go above and beyond to extend the best service. Gilles, Martine et Christophe are so welcoming!!! The hotel is absolutely charming. The room we stayed in was beautiful, recently renovated. Breakfast was delicious, lots of choices. Wi-Fi is excellent. They also have parking which is a must in Lyon. Fantastic stay. less

Hotel is 3 minutes walk from Perrache TGV station, close to many casual restaurants. Very warm welcome from new owners, who run the hotel as a family business? My room (on the back of the hotel) was very quiet, well equipped, recently renovated. I received good advice when looking for a restaurant nearby, and excellent guidance to enjoy 1 hour expo in superb Muséee des Confluences at the end of a busy day. Breakfast was great for me, with excellent bread and local cheese less

Another nice hotel we stayed at while in Lyon. Staff was really good. Giles(?) made sure to be up at 4:00 am on New Year's Day when I left and offered to make coffee, made sure I had water. They also allowed me to cut my reservation by a day since my plans had changed. Each staff member I met was very friendly. Room was nice and clean,. Bed was comfortable enough. issues: -Heat didn't heat very well. It was in the mid 30s outside, just would have liked a little more warmth. But then, could have just been me. - No heat in the bathroom. See above. - Not an issue, but I guess I just assumed ther would be a small fridge in the room, but no. Good hotel and wasn't especially expensive. less

Small hotel not far from the center. Very kind staff (best ever).The room was simple but clean, maybe the bathroom could be better. The hotel has a small car park very close to the hotel itself. Breakfast is quite good (sweet or salty options available) less