Cozy hotel in a nice locality
02/04/2017 dsajith, Kozhikode, India
The hotel is undergoing renovation right now, but it didn't disturb us since we were out in the streets of Paris during the day. The staff is very friendly and helpful and make every effort to help. T... more
The hotel is undergoing renovation right now, but it didn't disturb us since we were out in the streets of Paris during the day. The staff is very friendly and helpful and make every effort to help. The hotel is a mere 5 minute walk from the metro and bus stops and is well connected to anywhere in Paris. It's in a nice neighborhood, with lots of cafes and bistros and one supermarket around. The room is a bit on the smaller side, but I'm assuming that's normal for Paris. The bathroom is modern and adequate. The only complaint I have is that the double bed was actually 2 single beds, and so was a bit uncomfortable. The lift is ancient, and claustrophobia inducing, and the winding stairs are uncomfortably narrow too, but in some ways adds charm to the old building. We didn't have food from the hotel so can't comment on that. Breakfast buffet is available. Overall, a very pleasant hotel, with very friendly and helpful staff. less
Roland W, Responsable relations publiques at Best Western De Neuville, responded to this review
First of all, I would like to thank you for your constructive and lovely feedback concerning your stay in our hotel Best Western de Neuville**** in Paris.
Indeed, I really appreciate your comment that is very constructive and help us to improve ourselves every day. Indeed, the guest satisfaction is one of our top priorities and this is the reason why we try every single day to be helpful and friendly, because we care and we love what we do and we do it with passion and enthusiasm.
The hotel is very close to the metro station and to the bus stops, so you can reach every place of Paris pretty quickly and the neighborhood is very pleasant, with plenty of trees and good restaurants, bistros and cafes and beautiful buildings.
The hotel is recently refurbished and all of our rooms are newly renovated and we are glad that you appreciate the bathroom, very modern and convenient. Concerning the stairs and the lift, this is in the spirit of the old building and this adds charm to a Boutique Hotel like us.
Once again, we are really glad that you enjoyed your stay with us and hope to have the opportunity to see you again for a next stay. However, do not hesitate to contact us by email or by phone if you need some help or some information about Paris.
Best regards and we wish you a very pleasant day,