No problems, really helpful staff
06/07/2016 152claudius, Norfolk, United Kingdom
I arrived yesterday morning after driving through the night from the UK. I asked in reception what time check in was and was told it was 3 o'clock, but the really kind lady made one phone call to see ... more
I arrived yesterday morning after driving through the night from the UK. I asked in reception what time check in was and was told it was 3 o'clock, but the really kind lady made one phone call to see if my room was ready and I was straight in! Fantastic customer service, thank you.
The room was fine, a best western room, coffee and tea in the room and the bed was great.
Free parking, I didn't have breakfast as I slept in! But, I did see it and smelt the coffee and it all looked good.
I did book a premium, pool view room, but to be honest I'm not sure what the premium was for as I'm sure the other rooms are of a similar standard. My only negative was the price, I knew it when I booked it, I know, but for 81 euros for 1 person for 1 night seemed a little bit steep. That said, I wouldn't hesitate to recommend this hotel to others.
It is a "casual" 10 minutes stroll to the old town where there are plenty of cafes and restaurants less