We honestly do not know how this hotel is not rated number one. At the time of our booking, it was #6 of 15 in traveler rankings. Having stayed at the number #1 for one night, this hotel was far better. Sure, it’s on a main square and with a room that directly overlooks the square, can be noisy during the day, but who stays in their hotel room during the day?! It was really a non-issue for us and we were told quieter rooms are in the back. We always travel with earplugs and didn’t really even need them at bedtime. Besides, the bustle of the locals is what makes Chinon so fun!
When we stopped by the hotel to inquire if non-guests can enjoy their breakfast buffet, we were told “yes!” The front desk person, I think her name was Salleen, was so incredibly kind and helpful that we actually changed hotels to stay here. We looked forward to seeing her smile each morning and the cheerful assistance she provided during our three-night stay. Some of the other staff seemed to merely be staffing the desk but would readily assist when asked.
The breakfast was filled with everything, including scrambled eggs. There were pastries, meats, cheeses, yogurts, cereals, bacon, juices, etc. The self-serve coffee machine made the best cappuccino, espresso, cafe au last, etc. Everything was restocked quickly and tables cleared right away. There were even trays to take your breakfast back to your room or to enjoy on the terrace on the second floor. The terrace is quiet and spacious. We were able to enjoy a bottle of wine purchased in town along with some cheese and crackers.
There is no elevator in this hotel, as is the case of many old European homes that have been converted into hotels. The rooms were quite spacious; we stayed in a junior suite at a VERY reasonable price. A seating area, small empty refrigerator, great a/c, large bathroom (with a tricky hand held shower head, toiletries, tissue, magnifying mirror), robe, slippers, dark shades and out of bathroom mirrors and many electrical outlets made it very comfortable during our stay. The bed and pillows were super comfortable and especially welcomed in the heat we experienced and after a climb to the fortress or a canoe ride down the river.
Parking is just behind the hotel in a public lot. There is a very small fee (80 cents for 3 hours) to park during the day but at night, it is free. There is another lot, a small walk away that is free all day and night.
Some US travelers may tend to steer away from the Best Western name. They may not know that they simply add their name to an already lovely, charming hotel. We would definitely recommend this great, comfortable, perfectly located hotel. less