Best Western Hotel Cristallo

One of the consistently friendliest hotel staffs I’ve ever experienced. I have traveled a lot for work and experienced hundreds of hotel staffs. This entire team from desk staff to maid staff to restaurant team and even the owner were warm enough that it felt like a B&B. We were there for 3 nights and by the time we left, we felt connected to them. The rooms were recently refurbished, probably within the last year or so and done very tastefully with quality above any other Best Western I have ever stayed in. With COVID restrictions, hotel breakfasts have had to adapt, often providing less than desirable options. This breakfast was still very good and like everything else in the hotel very safe and COVID protected. We ate at the hotel for dinner too and had one of best risottos, a pumpkin risotto dish, that we have ever tasted. I was there for business close to Rovigo, but also took a weekend day to visit nearby Venice, easy enough to get there by train in an hour. Would absolutely stay again if in the area. less

We had a great stay. The staff were charming and helpful! Our room was spacious and well appointed. The five stars come from the service provided by Alfredo in the hotel restaurant. He was attentive, fun and knowledgeable. My wife and I had a great meal and a grand evening without leaving the hotel! less

Stayed almost 2 weeks with a group of collegues, very happy with everything from varied breakfast buffé (egg, bacon, juice, cakes, yoghurt, bread, biscuits, fruitsallad/macedonia etc) to newly renovated rooms and over all service. I like to say special thanks to receptionist Eda, a very sweet and service-minded person, who speaks excellent english and went the extra mile to make us feel welcome. Grazie less

The hotel is fantastic and is located near the train station, allowing you to reach it quickly even walking. The staff is courteous and cooperative. Our room was very spacious and well kept. It was a really pleasant stay. less

It was really a great stay, loved the room and was impressed that the pictures were accurate to what was advertised online although the room felt bigger in person which was a nice bonus. For sure will recommend it and stay there again. Helpful/nice staff and a nice café. The construction was not noticed. But the only negative was there were no curtains in the bathroom. I was told by the staff that the windows were one way windows but when I was outside I could in fact see in a little... even during the day... so regardless if the windows are one way or not, because the windows in the bathroom are so large, some kind of window covering would have been greatly appreciated. Especially since the weekend I was there the cost was double of what it seemingly normally is but I only got half of the privacy. It was necessary to stuff towels in the cracks of the windows to get a small sense of privacy. Would have rated five stars but the feeling of being so open to the world during a shower or using the other parts of that room was extremely unsettling. Oh and by the way, the Internet was quite fast and it was nice to be able to use YouTube on the television instead of the local cable networks or international news networks. less