Best Western Hotel Cristallo

I was 3 weeks at the crystal hotel, and I still go back to eat there when I can. The rooms are beautiful, equipped with every comfort, and the additional services (laundry, pillows, ...) are quick and efficient. The staff is always ready to provide support, and make you feel at ease, pampered like among good friends. The restaurant always serves great meals, and the menu of the day is always well stocked. Despite the high quality, the costs are low. Alfredo, Matteo, Matteo, Ilaria, Cristina, ... are all very patient and professional. I am absolutely satisfied with my stay, and I am sure that I will return here whenever I can. less

I stayed at this hotel for a second time. The first time I stayed was in 2018 and I had a great experience then so I thought I would come back. I had an extended stay this time for work and I am so happy I chose to come back to Hotel Cristallo. The check-in process was extremely efficient and they were very respectful of the COVID-19 protocols. This was important for me as I like to feel safe as I'm travelling. The location of the hotel is what originally brought me to book a room. It was very close to the train station (3 minute walk) and Rovigo is a great place to stay when you need to get to a lot of different cities. Ferrara, Padua, Verona, Venice and Bologna are are within 1 hour or less of travel time. The room was fantastic. I stayed in one of the suites and it was completely updated/modern. The bed was extremely comfortable and the blinds close enough to make the room completely dark to get a good night's sleep. Even though the room faced the street, it was very quiet and easy to rest. I also was very pleased with the bathroom. The design was beautiful and the shower was very high-end, which was perfect after working all day. There is a coffee bar inside of the hotel that was very nice as well. When I travel I normally like to experience other cafes outside of the hotel but out of all of the cafes I tried in Rovigo, this cafe had the best coffee. I did also have breakfast during my stay and there is a decent selection of breakfast items to choose from. I normally would have a marmalade biscuit and a yogurt. I also ate at the restaurant quite a bit due to all of the COVID restrictions set by the government. The décor of the restaurant wasn't as up-to-date as the rooms but the food was very good. The pasta tasted very fresh, the meat was great and there is a really nice selection of wines. The service inside of the restaurant was also impressive and quick. Overall, I would highly recommend staying here and will definitely continue to come back to this hotel when I come to Rovigo. less

One of the consistently friendliest hotel staffs I’ve ever experienced. I have traveled a lot for work and experienced hundreds of hotel staffs. This entire team from desk staff to maid staff to restaurant team and even the owner were warm enough that it felt like a B&B. We were there for 3 nights and by the time we left, we felt connected to them. The rooms were recently refurbished, probably within the last year or so and done very tastefully with quality above any other Best Western I have ever stayed in. With COVID restrictions, hotel breakfasts have had to adapt, often providing less than desirable options. This breakfast was still very good and like everything else in the hotel very safe and COVID protected. We ate at the hotel for dinner too and had one of best risottos, a pumpkin risotto dish, that we have ever tasted. I was there for business close to Rovigo, but also took a weekend day to visit nearby Venice, easy enough to get there by train in an hour. Would absolutely stay again if in the area. less

We had a great stay. The staff were charming and helpful! Our room was spacious and well appointed. The five stars come from the service provided by Alfredo in the hotel restaurant. He was attentive, fun and knowledgeable. My wife and I had a great meal and a grand evening without leaving the hotel! less

Stayed almost 2 weeks with a group of collegues, very happy with everything from varied breakfast buffé (egg, bacon, juice, cakes, yoghurt, bread, biscuits, fruitsallad/macedonia etc) to newly renovated rooms and over all service. I like to say special thanks to receptionist Eda, a very sweet and service-minded person, who speaks excellent english and went the extra mile to make us feel welcome. Grazie less