15/07/2017 boupolp, Vienna, Austria
We wanted to spend a long weekend visiting udine and its surroundings ( cividale, palmanova...). We chose this hotel as ' headquarter' for the trip, and we are happy with the choice. The room was comf... more
We wanted to spend a long weekend visiting udine and its surroundings ( cividale, palmanova...). We chose this hotel as ' headquarter' for the trip, and we are happy with the choice. The room was comfortable and the breakfast was good and generous, which is really all we needed for this trip. On the negative side, though, the tv in the room was not working and there is no swimming pool in the hotel. less
Davide M, Direttore at Best Western Hotel Continental, responded to this review
Dear guest, thanks very much for your feedback. We are happy about your good experience in our hotel : warm hospitality , comfortable rooms and reach breakfast are the most important values we try to satisfy daily and it's nice you have appreciated all these.
Regarding the problem with the tv, sometimes happens that our housekeeping staff moves some cables dusting behind the Tv, a call to reception would have been enough to resolve the problem . Sorry for that.
Regarding the swimming pool we do not have open space enouth in hotel to think about it for the future; on the other hand, this is an additional service we have in no way sponsored in the web and is not required as mandatory or recommended even in top category hotels .
THANKS AGAIN for your good feedback, we hope to welcome you again soon in our hotel .