Best Western Hotel City Gavle

We stayed here for 5 nights, and we had to guarantee it before we got there. That should have been a warning. The rooms are tiny and severely overpriced, considering the lack of a fridge or microwave. We stayed in a Best Western in Helsingborg and it was fantastic, from the desk personnel to the breakfast, from the room size to the price. This Gavle Hotel was none of that. It had almost no amenities. There wasn’t even ice on the floors. The noise was unbearable in the morning, that sounded like construction, with no warning. The lobby is small and dysfunctional in that we weren’t even allowed to eat a snack there. The breakfast was rudimentary and never had enough except the boiled eggs. The desk personnel were not unfriendly, and helpful when we really needed something. I guess that for more than $100 a night, I expected more. We did get several questions about why Americans were here..... less

I stayed at the Best Western on a business trip with a colleague of mine for two nights. I booked a double room to get a bit more space rather than a single one and was hoping for a good room. The room itself was ok I guess. Well cleaned and the furniture is quite nice. The bathroom does need an upgrade but it was clean and didn´t have any strange smells or something like that. My room was right at the door on the corridor that all the roooms were in and that bothered me a lot since the house seems to echo all sounds inside the rooms. What´s being done next door or the floor above, you can hear all of it. So whenever someone was coming or going the door on the corridor would slam hard and it got very annoying. I was going to sleep in (was going to wake up at 8) but I woke up at close to 7 when many others were going to breakfast or going out for something, so yeah... Maybe I was unlucky with a room but... Well anyways, the breakfast was quite good, a good selection of things so nothing to complain about there. The staff was nice and like I said earlier the room was well cleaned. But you know how it is when things like noise coming from the surrounding rooms is bothering you... it has an effect so that reflects my rating. For the future I recommend doing something to get better insulation for each room and please get some door shock so the front door on the corridor doesnt slam back each time someone closes it. less

The hotel is clean and tidy. In a minimalist style The hotel is comfortable for the room spacious with satisfying bathrooms The advantage of the hotel is the location located in the city center. Which allows you to walk through the city less

Pros: - Amazing breakfast (good options for vegans as well) - Good rooms -Clean -Friendly staff -Close to everything: mall, restaurants, train station, Gävlebocken etc. -Good wifi -Good channels on TV Cons: None! less

We were there some weeks ago. Our room was OK the bath was not good, we do not like this kind of bath were you take a shoure withour a tube on the floor. The room was quite and the breakfast was great. we were there for one night and it was good. The service could be better if the stuff at the reception carring more about us.... less