Treated Like Royalty
26/12/2017 Linda W, British Columbia, Canada
We were made to feel special by everyone on staff at this beautiful, historic hotel. We were presented with a cold non-alcohol drink made from 3 local juices (grapefruit, orange & pineapple), escorted... more
We were made to feel special by everyone on staff at this beautiful, historic hotel. We were presented with a cold non-alcohol drink made from 3 local juices (grapefruit, orange & pineapple), escorted to our room & informed of the hotel amenities by Alex, who spoke perfect English. He was so helpful & more than willing to answer our many questions about the sites to see in Colima, food, history - he knew his city and was proud of what it had to offer. He noticed our interest in clothing from the hotel shop and invited us to take anything that interested us to our hotel room to try on - like I said, we were treated like Royalty! We took him up on his offer and so enjoyed our shopping spree without leaving our hotel room. But we did continue to shop in the many stores on the street right beside the hotel and we toured several historic buildings also right by the hotel. The town square (park) is right across the street and numerous cafes along the streets around the square. The hotel buffet breakfast is so worthwhile - cold breakfast items, personalized hot breakfast items cooked by a chef in front of you, as well as Mexican dishes to try. We were allowed to leave our vehicle in their secure parking lot the whole day after checking out, so that we could continue to explore the area. This parking lot was dead easy to find by the way. We just had to drive around the block and watch for the Best Western Parking Lot sign. The hotel has a pool but we didn't use it. There are comfortable seating areas sprinkled throughout the hotel where one can sit quietly to read or snooze. You get a feeling of old world architecture with high ceilings, rooms and hallways along the outer edges creating a centre square where the breakfast is now served. Our room was clean and comfortable with french doors opening onto a small one foot balcony overlooking the square. As others have stated, if you go to bed early, you need to wear ear plugs but if you choose to experience a later dining hour like the Mexicans, you will be in sync and be retiring to bed at the same time with no need for those ear plugs. This was a wonderful hotel and I highly recommend it to anyone wanting to explore central Colima. less
Clementina A, Director de Relaciones con Clientes at Best Western Hotel Ceballos, responded to this review
Agradecemos sus comentarios y nos llena de satisfacción saber que usted disfruto de esta manera su estancia en nuestro hotel y en nuestra ciudad. Esperamos que nos viste nuevamente y recibirla en esta su casa colimense. Le deseamos tenga un excelente año nuevo, con muchos éxitos y salud.