This hotel prompted me to sign up with Trip Advisor to leave a review (as we'd benefited from reading reviews tremendously in planning our trip).
Airline changed our departure time to nearly an hour EARLIER. To decrease stress of worrying about making it to Malpensa airport in time for our early international flight, we decided to check out a day early from our place in Milan and book two rooms at this place for the last night. The early 4:30 AM start free shuttle to airport and 5Euro breakfast (starts at 5:30AM) made us pick this vs. the other airport hotels nearby. We were glad we did, for we then heard that Italian transportation was going on strike. We learned it would be impossible to get Taxi then, not to mention it would cost us 95Euro for each taxi ride to airport anyway in the morning, and we would hit traffic for sure.
We used our Return ticket on Malpensa Express to get to Malpensa the evening before our departure. Once arriving at Terminal 2, we called the hotel and asked for the shuttle service. Probably because it was noisy and we didn't hear the instruction properly, we walked a short 3 min walk from Train stop to front of Farmacia sign at Departure area and waited for shuttle. 40 minutes later and shuttle still hasn't shown up, we called again and learned that we were supposed to call for shuttle once we reached the Farmacia waiting area.
Shuttle showed up no more than 5 minutes later. An 7 passengers very comfortable van for the 5 of us.
Check in was easy, and the receptionist was very friendly and helpful. Spoke English better than any Italian we knew. (We were glad we booked 2 rooms for 5 of us. Would have been hard to sneak in that 3rd kid since we had to book the return shuttle to airport next day for 5 anyway). Definitely reserve shuttle for next day, as shuttle leaves on the hour and half hour. Not sure what they would do if more than 7 people wanted to leave at the same time.
Rooms were humongous. (1 family room and one King sized room with small suit) and very clean and comfortable. A bonus was the pool and hot tub which we took advantage of immediately to help our aching traveler-bodies.
There was a restaurant which seemed full, but having read lukewarm reviews about the expensive lackluster food, we'd made sure to eat dinner before we arrived.
We used the hotel computer and printer to print our boarding passes--definitely cutting down our time standing in line at airport next day.
Breakfast was the best 5Euro price to be had in our whole trip. There were fresh scrambled eggs, bacons, warm boiled eggs, ham, turkey, yogurt, warm croissants and bread, muffins and many more items. Coffee and juice.
Check out was literally 2 minutes with another friendly receptionist. Right on the dot of our scheduled shuttle ride, the driver showed up and helped us with our luggages. He dropped us off right in front of our airline's check-in gate.
Though it was an added expense, our last night stay at this airport hotel made the trip home so much more bearable and less stressful. We were very glad we did this. less
Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Cat L,
We would like to thank you for your review, our guest’s experience is essential to improve our service.
We are happy you enjoy our staff, our guestroom and our shuttle. Guest’s satisfaction is the goal we are trying to reach in everyday working.
We invite you to taste our restaurant inside the Hotel, all our food is fresh and local.
with the hope to see you soon, we wish you best regards.
Customer Care BEST WESTERN Cavalieri Della Corona.