Best Western Hotel Cavalieri Della Corona

Best Western Hotel Cavalieri Della Corona in Cardano al Campo is a good airport hotel for those needing a place to stay near Milan’s Malpensa Airport. The reservations, check-in and check-out process was prompt and efficient. The hotel has a small staff, but they were polite and professional. My room was spacious, nicely decorated, well maintained and quiet. The bathroom was by European standards quite large. The real surprise was the hotel’s restaurant. Given the hotel’s location, guests are a somewhat ‘captive audience,’ but the Hotel Cavalieri Della Corona’s restaurant would have been worth going to even if you weren’t a guest. The menu selection and service was good, the prices weren’t out of line, and the food well prepared. I had arrived at the hotel after almost 24 hours of travel, so to be able to sit down in a pleasant dining room and to enjoy an excellent dinner was indeed appreciated. I had scampi with a zucchini risotto, washed down with a nice cold Italian beer, followed by a lemon tart. Breakfast was also included with my room and there was a good selection to cater to almost everyone's tastes. My only criticisms of the hotel (and one is more of a caution than a criticism) deals with the van service to and from Malpensa. Guests should be aware that the hotel is not as close to the airport as it appears to be on the maps that I looked at, so since I thought it was closer than it was, I didn’t make the effort to reserve a spot on the hotel’s van and took a taxi, which was a bit pricier than I expecting. Reserving the van the following morning was no problem, however, since I suffer from arthritis in my knees, getting into the van was a nightmare. I can’t remember what make the van was, but most makers of vans and SUVs do offer optional steps to make entering the vehicle easier and even if that option is not available, van drivers in the U.S. generally carry a sturdy step stool that passengers can use. Also, the van had only one grab bar. Buying a sturdy one-step stool and installing 2 or 3 more grab bars or handles would be a low cost solution to the problem. Aside from the problem with the van, which is easily remedied, the Hotel Cavalieri Della Corona is an excellent choice if you need to stay near Milan’s Malpensa Airport. less

We unfortunately had a flight cancellation which meant we were placed at this hotel by easyJet before another flight the following evening. The fact that we were easyJet customers and not regular guests of the hotel was made extremely apparent every time we spoke to any member of staff. As soon as my partner and I arrived, we were told we were unable to have a double room as easyJet had paid for two single rooms. (Something that the hotel we stayed in the night before due to another flight cancellation had accommodated quickly and easily) We were told we were ‘allowed’ dinner that night and breakfast. When we arrived at the restaurant, the staff were all smiles and very welcoming until they realised we were easyJet which then changed everything. They brought us a set menu from easyJet and water without a hint of a smile or any form of customer service. The same happened at breakfast, although, we were allowed the same food as other guests this time! There was no empathy or any form of customer service when check out was discussed, we had to check out at 12 PM even though our flight was at 11 PM that day. Something which I know the hotel can’t probably do anything about, but a smile or a sympathetic word would have done wonders. Overall, we were made to feel very unwelcome at this hotel due to our circumstances. I was very uncomfortable and would not choose to stay here as a paying customer until the staff learn to treat everybody the same...something you think would be standard in this day and age! less

We chose this hotel to stay the night befiore our flighe from Malpensa airport. I didn't have high expectations, just a night before our filght. Took a train from Milan central in early evening to the airport and called the hotel for pickup. The bus arrived in about 15 min. Upon arrival i was impressed by the reception and room. The resturant opened a 6pm. Had a great dinner at a reasonable price. Took the hotel shuttle to the airport in the morning. less

Please be advised that if you book an early flight out of Malpensa Airport, say 6 AM and you need to check out right about 4 AM too make security, etc...remember this is a large airport with 2 large terminals...this hotel will not provide a shuttle prior to 4:30 and no breakfast either...both of which are supposed to be included The shuttle service is not free either...a taxi to Terminal 1 is around 35 euros...and the airport is very busy this early (4:15) with only one entrance door open and floods of travelers...I would choose another hotel and check the times and fees 1st. less

Good value, comfortable and decent breakfast. Check in was easy, shuttle bus still running after midnight following a delayed flight. Quiet room with a good shower and aircon. Staff were friendly and helpful. less