Best Western Hotel Causeway Bay

Reasonable room rate given Hong Kong prices. Room is small but clean, good enough and has the amenities you need. Breakfast is decent. Staff are businesslike but polite. The hotel is down a busy sidestreet that emerges on to the even busier Hennessy Road - easy to get to the MTR and Wanchai's restaurants and pubs are a short walk. Loads of shopping malls nearby, mostly high end stuff but some great restaurants too, both fancy places and cheap neighbourhood places. Interesting area with plenty to see and do. less

It's tucked away in a little back street near Times Square. Smallest hotel room I have ever stayed in, but space is a premium on Hong Kong Island. Room and bathroom were clean. I found the staff helpful and efficient. Breakfast was OK, but the menu for the evening meals is very limited - mainly consists of about 8 or 9 pasta dishes, one fish dish, and a steak - although the steak was very good. The bus transfer from the airport does not go to the hotel - you couldn't get a bus near it. It drops you off and picks up just round the corner. less

Staff were friendly enough and breakfast was ok. However room was very small and shower extremely small. Rooms very tired looking and could not recommend staying, even at the discounted prices. After the 4 nights we pre-booked we were so relieved to be escaping. less

Arrival at midnight - staff was not really interested. Automatically got smoking rooms - for non-smokers a challenge. Another 30 minutes of discussion until new rooms were allocated. Location excellent , but for some stars it needs more. less

Bad service and impatient staff. Asked a couple questions but staff was not helpful and impatient. Overall bad experience and will not come back to stay. Very Small room but was expected for Hong Kong. less