Best Western Hotel Causeway Bay

Please avoid this hotel for your quarantine. Their double room so tiny and service level extremely poor. Nobody takes any responsibility and everyone comes out with loads of excuses when you complain something. When food is ordered from outside it takes more than 60 minutes to deliver to the room from the time of handling over. They don’t have enough people to work. Not sure how the HK government is allowing hotels with such poor services and service mind allow them as one of the government designed hotels. The hotel management misuses this opportunity to its best. less

Avoid at all cost. Room is tiny and dirty. BEST western has a very good reputation and services in Australia, dont know how this business also got in to use best western name. There is no view, no service, no proper cleaning. shocking business im Hong Kong. less

Stay away from this hotel, especially if you are looking for a self-isolation accommodation in Hong Kong. Reception staff are oblivious and indifferent at best. Room is dingy and dim with very outdated furnitures and uninspired decoration (e.g. dark damask wallpaper, mid-century table lamp, red TV, etc.). Small desk with little working space, should definitely not be your pick if you are hoping to be productive and get some work done during your stay. The internet speed is equally disappointing, in fact terrible, when the hotel claims that it comes in high speed. If you are to hoping to watch films or make a lot of video calls (which are likely during a long stay), your best bet is to get a local data prepaid SIM card for more stable internet connection. Open the curtains you will be well within sight of people living in the building opposite, with no view whatsoever. Mini fridge is so tiny that has enough room for one single carton of milk, literally. Overall atmosphere simply makes an already miserable quarantine stay even more daunting and depressing. Bathroom is filled with smell of cigarette smoke even in a non-smoking room. General cleanliness has not been very well-maintained. One of the few examples is the house spider on the ceiling, which was discovered on first day of stay. Carpet is also very dusty. Such standard of housekeeping and hygiene is quite worrying. You do get what you pay for, but this place falls short of the basic standard of a proper hotel. With such conditions, and bear in mind you will be spend 14 days in this tiny room, I would really suggest you to reconsider if it is worth the price. I'm sure there are plenty of alternatives in similar price range. Would honestly expect so much better from a “four-star hotel”. An absolutely dreadful and disappointing experience. Note to hotel manager: hope that you take feedback from guests more seriously. Personally I don’t think there’s been much improvement considering you have been making the same promises to "exceed guests' expectations" since last year. less

Been a tough old year for me. The tart I met in Manila, before this hoax virus was forced upon us, has pilfered my pension pot. Whilst sorting out her papers to come and join me in Blighty, the hoax virus hit. Given the uncertainty of the situation, she had asked me to wire several thousand of pounds to her for upkeep via Western Union. It appears she’s ran off with one of the midget boxers and left me potless. In a desperate attempt to find her and my cash, I flew to HK mid-pandemic to get closer to Manila. As per HK Government restrictions, I had to self isolate and upon a review, the dirt cheap Best Western seemed a good option. To my delight I was upgraded to one of the hotel’s exclusive ‘Sky Villas’ and had a tremendous two weeks in isolation. In truth, self isolation is second nature to a man like me. Special Forces trained (although never actually in the SAS/SBS), I would frequently organise solo survival weekends in some of the wildest nature the UK has to offer, including the Chilterns and Mendips. Water off a ducks back. I also spent 4 years in HMP Wakefield. The room itself is fairly small, with cramped double bed and basic shower facilities. The hotel itself looked extremely old fashion in decor but it was a ghost town by all accounts. What sets the room apart is the access to private jacuzzi and patio area. Absolute opulence which is something I thrived in. The weather was sweltering and on average I would spend 10-12 hours per day within the jacuzzi. Food and lagers would be ordered and left outside the room by the helpful staff. Please note the in room mini fridge can hold two small cans at most and barely keeps them cold. I also asked for shampoo, bath bombs, dettol and jonnies to be sent us over the fortnight. Naturally boredom set in and by day 4 I was adamant I wanted to get a brass up with me for the day. I knew I was Rona free. I got on the old dating apps and found a lovely brass who worked in the Wan Chai district. We concocted a plan for her to dress as a deliveroo driver and come up to my room. Worked an absolute charm and she stayed with me undetected for 8 nights. It’s was blessed relief although we did have blazing rows which caused suspicion from staff. Given the staffs inability to enter the Sky Villa and breach restrictions, I simply blamed the noise on a movie I was watching. When they asked who owned the woman’s clothing drying on the patio area, I simply said I was a cross dresser. Make sure you book this very interesting and unique room. Check the photo I have attached to get an idea of how amazing the view is. Even for one night, this is a must go. less

I checked in an hour ago for a 2 week quarantine stay. The room is smelly,very small,literally only the bed,no chairs or desk. No microwave,I asked them why at reception the very angry man just shouted,'You order food outside!' There is a fridge that can fit about 4 cans of coke inside....and it doesn't work! The bathroom is tiny and dirty,no counter to put your things on,no sink in the bathroom!no wardrobe to hang clothes.The cable TV doesn't work. This is the worst effing hotel I have ever been in. The man at reception was angry and shouty. What a neffing ****hole of a dump! less