Best Western Hotel Causeway Bay

I love the view at 39/F so much, it was fabulous. The price is reasonable and the location is excellent. Times square and Causeway Bay train station is just nearby. I must come again to stay here for my next visit. less

When we came to this hotel from the 9 until 19 December in the rooms 2501 and 910 We made the reservation for Big size bed and smoking room they give us twin beds and they say no room available then they change us the room next day but non smoking room and we put do not disturb and they call us for making the room when we extend our stay they give us handicapped room and we are 2 person and they give towels just for one person and when we ask for making room they don’t and the most bad thing is when we ask for more shampoo the woman of house keeping give us just one when we ask for more she started screaming in our face it’s soo strange less

Needed a cheap place for one night in Hong Kong. The room was a decent size with basic amenities. However, the room was definitely outdated and needs a refresh. The room I was given was on the top floor with a great view. It was good for a night's stay. less

I stayed on Sky Villa, they try to promote this room a lot even in the lift. Room size is similar to standard room, only there is a balcony with private jacuzzi covered with glass door. Nice view at night. Minor is a pool is just next to the room and can hear people talking. It’s on very high floor on 39th floor, we must change the lift from 1st floor to 3rd floor then 3rd floor to 39th floor. Sometimes the lift was under maintenance and there is no sign. Tv remote cannot use, TV screen is really blur. Jacuzzi function is hardly to use only button and no explanation on its. Refrigerator is super tiny which only can put two cans of coffee. Bath towels are provided only 2 pieces which everyone must use the jacuzzi outdoor and need to call for extra. There are few selection on breakfast line. Totally ruined the trip by same reception Mandy Lui. She never smile at all. There are many hotels else where have much better service. I will not book this hotel again very disappointed!!!!! less

Stayed here 3 nights on a short trip to Hong Kong. The approach roads isnt the best. However the property is quite nice and we found it be very convenient. Their rooms are small and compact. The counter staff were helpful. less