Best Western Hotel Causeway Bay

I checked in an hour ago for a 2 week quarantine stay. The room is smelly,very small,literally only the bed,no chairs or desk. No microwave,I asked them why at reception the very angry man just shouted,'You order food outside!' There is a fridge that can fit about 4 cans of coke inside....and it doesn't work! The bathroom is tiny and dirty,no counter to put your things on,no sink in the bathroom!no wardrobe to hang clothes.The cable TV doesn't work. This is the worst effing hotel I have ever been in. The man at reception was angry and shouty. What a neffing ****hole of a dump! less

Sympathise with hotel staff in what are extraordinary conditions in Hong Kong and globallly. Two of my sons, and I, just spent a week in the BW in Causeway Bay. The staff were very helpful, the rooms were clean and the location is ideal for anyone wanting to be in the thick of the action - the rooms and bathrooms are small but for a place just to rest your head while working or playing in HK it's fine.. less

PLEASE CHECK THE PICTURES!!!! I have to say this is the most disgusting thing the I have never seen in my life. There has MOLD inside both toothpaste that their had provide for users. Which means that they had very poor quality of cleaning. And really feel sick about the cleanibg of the hotel, I highly not recommend to for every one to live here, you might seen more disgusting things in your life. 請檢查圖片！ ！ ！ ！ 我不得不說這是我一生中從未見過的最噁心的事情。 他們為用戶提供的兩個牙膏中都含有發霉。 這意味著它們的清潔質量非常差。 我真的對酒店的清潔感到不舒服，我強烈不建議所有人住在這裡，你可能會在您的生活中看到更多令人作嘔的事情。 less

I love the view at 39/F so much, it was fabulous. The price is reasonable and the location is excellent. Times square and Causeway Bay train station is just nearby. I must come again to stay here for my next visit. less

When we came to this hotel from the 9 until 19 December in the rooms 2501 and 910 We made the reservation for Big size bed and smoking room they give us twin beds and they say no room available then they change us the room next day but non smoking room and we put do not disturb and they call us for making the room when we extend our stay they give us handicapped room and we are 2 person and they give towels just for one person and when we ask for making room they don’t and the most bad thing is when we ask for more shampoo the woman of house keeping give us just one when we ask for more she started screaming in our face it’s soo strange less