Best Western Hotel Brussels South

This hotel is literally on the highway!! The only thing buy it is a gas station, but thankfully if you have a car you can get back on the highway and take the following exit to find a market and a few places to eat. This also is a popular hotel for tour bus groups; one or two possibly three a night. Now about the room, it was not clean when we arrived there was coffee rings on the counters as well as dried out coffee in the bottom of the cups. The water kettle was also a safety hazard! it had springs out of the top and was poorly taped back together. The toilet had some kind of sticky on it as well. There was also a issue with the heating and cooling system in the room. Even though they claim this to be a non-smoking hotel everyone smokes by the windows so you aren't able to open them without the smell. If you have no other intention than a place to sleep for a night it is okay, but beyond that I would avoid it. less

This is essentially a hotel in a motorway service area south of Brussels. Its quite new so everything inside is clean and mostly well designed. The good points: reasonably priced; rooms are not large but comfortable and have good soundproofing from road noise; plenty of free parking; free wifi; pleasant staff; ok restaurant. The less good points: no power sockets anywhere near the bed - for a new-build hotel this is amazingly poor; its very popular with coach tour groups so be prepared for long queues, noise and crowds every time a bus/coach arrives; poor soundproofing between rooms and from the corridor - every footstep is audible; breakfast selection/quality average at best. less

Stayed here for 5 days in May 2017 for business. In general, it's an OK hotel. Good points: - Good service from front desk - Free gym (if you are a rewards member). Also free bottled water at the gym. - Large (free) car park - Rooms are modern and clean (but small) - Air conditioning is good (but sometimes they turn it off from the front desk even when you are in the room using the air conditioning) Bad points: - This hotel gets large tour parties. Breakfast can be extremely busy and once they ran out of food by 8 AM (manager refunded me the cost of breakfast). Generally service at breakfast is slow and they don't always re-fill items (e.g. milk) unless you ask them - Wi-fi is extremely slow (around 0.1 Mb/sec) in the evenings. During day time, average speed was around 4 Mb/sec. - Hotel restaurant is closed on weekends and public holidays. Nearest food outlet (fast food) is a few minutes by car (or 15 mins walk) - Nearest town with restaurants is about a 10-12 minute drive in the car - Sound proofing can be better as you hear doors slamming from other rooms - Tour groups tend to be noisy in the mornings less

It's a pretty simple, no-frills Best Western. The location is right off the highway, so it's super easy to get to and there is ample parking. It was really clean inside and everything seemed pretty new. It's not very well insulated for sound, so it could be a little noisy when people were opening and closing doors or talking in the hall. My biggest complaint: There are picnic tables right outside some ground floor windows (including mine). People would sit there, talk loudly and smoke. The smoke would seep into the room through the closed window. There was a separate smoking area outside, but the staff doesn't do a good job of encouraging people to use it because they put ashtrays on the picnic tables. less

Good Points + Got the disabled room, very spacious + Good free parking, no hidden charges + In room tea/coffee + bed was comfortable + room was quiet + wifi very good + individual toiletries ... and the not so good... - Receptionist really would have preferred not to talk with customers - no ironing board - no bedside sockets (come on?) - no shaving mirror - no shaving mirror - no bathtub less