I wouldnt go back unless I cant find another hotel
07/10/2016 Linda S, Canada
I stayed there for 2 night, I had luggage's and the elevator wasn't working or it works but you have to keep your finger on the button till it comes, and keep pressing inside button till you arrive, ... more
I stayed there for 2 night, I had luggage's and the elevator wasn't working or it works but you have to keep your finger on the button till it comes, and keep pressing inside button till you arrive, if you remove your finger the elevator stops in the middle, the first morning I went for breakfast which was almost nothing, if they had boiled eggs and cereal would have been better, the had the food in disposable plates pieces of a hand cut cheddar cheese, cereal and frozen juice I saw the lady mixing it in the sink. I believe their restaurant is under renovation. I went the next day to MacDonald's tato eat breakfast, The location is really good and close to everything. Staff are bilingual which is amazing and they are helpful. Also they didn't give me a receipt and for some reason I forgot to ask. less
Plus7746, General Manager at BEST WESTERN Hotel Brossard, responded to this review
First of all, i would like to thank you for taking time to write about us on your recent stay with us and i apologize for not meeting your expectation. unfortunately we had to commence our renovation of Breakfast during your visit but it is to better our space with more modern design and decor to enhance our guests experience during their stay.
hope you consider to stay with us again in near future and in the meantime, i will make sure that we have all the menu filled enough to serve our in house guests including boiled eggs and 4 different kind of cereals etc...
Thanks again for your review & looking forward to have you with us soon.
Jinnie Kang, CHA