A hotel that goes the extra mile or two
18/03/2019 Bob L, Banbury, United Kingdom
We had boked into the Hotel Bristol for a major regional Lions dinner and dance. We were not disappointed despite thje howling gale force winds outside. The hotel said in a note in all bedrooms that a... more
We had boked into the Hotel Bristol for a major regional Lions dinner and dance. We were not disappointed despite thje howling gale force winds outside. The hotel said in a note in all bedrooms that as it was in a clifftop position the winds might disturb residents. No worry they ould readily supply ear plugs, extra blankets, portable heaters and if necessary the night porter would sort alternative rooms. The staff went out of their way to make everyone welcome and the transform the gala dinner venmue from 11pm to be ready for breakfast the next morning with the same staff was unbelievable.
The food and service throughout were excellent and what a change to have breakfast cooked to order - nie and fresh and generous portions. Well done Hotel Bristol. full marks. less
christineI5458OQ, Guest Relations Manager at Best Western Hotel Bristol, responded to this review
Thank you for taking time to review your stay.
We are so pleased to read you enjoyed your stay, even on rather a wet, howling and windy evening. Be prepared was our aim and I believed all the residents had a lovely time.
I will inform the team that you had a wonderful time and found the food/service excellent and really appreciated your breakfast "Cooked to Order".
We look forward to your return.