I have attended the Lowender Peran festival for the best part of 30 years, this year it was held at the Hotel Bristol for the first time. The hotel & staff totally embraced the festival & made it an amazing weekend for all who attended!
The number of staff on duty at all times was amazing & every single one of them extremely helpful & attentive.
Food - not A la carte, but good value for money. Menu written especially for the festival and was served extremely quickly. Breakfast was plentiful & anything you asked for you got. Afternoon cakes were delicious & to top it all Cornish parties at the end of the night! A tradition of the festival that could not be missed.
Accommodation - there is a rolling programme of refurbishment at the hotel I believe, I don’t think it had reached our room, however the room was clean, beds comfortable, lovely hot powerful shower & rooms serviced well.
Pool - a little tired, but water was very warm & my 7 year old loved a little splash about, so box ticked.
Ladies toilets ground floor - refurbished, always clean, never out of toilet paper, just one little pointer, it was quite frustrating having to try each door every time to see if it was vacant. Some ladies stood there for ages waiting, only to find there wasn’t actually anyone in there. Vacant/engaged (or similar) sign would be good
Staff - now for the best bit, the staff were truly amazing ALL of the time across the board. Reception, porters (our bags were taken to our room before we turned around!), bar, waiters/waitresses, room attendants - I could go on & on & on. Big pat on the back to you all! less
, Guest Relations Manager at Best Western Hotel Bristol, responded to this review
We are so pleased to read your wonderful review. The team worked really hard prior to the event pre planning, and during the festival to ensure everything ran smoothly.
All our staff enjoyed the festival and we are looking forward to seeing you again next year.
Thank you for a lively weekend.