Best Western Hotel Bristol

It's a quintessentially English seaside hotel/B&B from back in the day. It's far from perfect but it is what it is. If walls could talk what stories they would tell! Nice people, great breakfast & good size room. So if you want glorious sunsets & find out if Colonel Mustard was killed in the library with a candlestick then look no further!! I'll be going back!! less

Lovely staff on reception, we turned up a bit early, they checked to see if our room was ready. It wasn’t, they were apologetic, no problem as we were early, sorted the car park permit so we could wander off for a look around. On our return the book in was easy and off to our room we went. The corridors hinted at basic and reminded us of accommodation we have stopped in when away with youth organisations. The room itself was not bad, basic, wood chip wallpaper etc. Windows were the original sash windows that rattled and with peeling paint. Bit of a hazard if you had a young child with you. The bathroom!!! Oh my goodness, I have ripped out bathrooms 2 decades younger than this! How the hell you can charge the rate they do at this hotel with this standard of accommodation is beyond me. I have also raised a serious data protection issue with Best Western regarding this hotel. I have received an acknowledgment e-mail but nothing further. The staff were wonderful, breakfast was nice but the hotel is so dated and I’m sorry it didn’t offer value for money as far as I am concerned. less

Shame on us - it took us nearly 40 years to make a return visit to this wonderful hotel and we are so very glad we finally made it! The Bristol is a rare gem in this age of “Boutique” hotels and characterless chains. We were made welcome by every member of staff we met; nothing was too much trouble and to be honest we felt totally pampered. The room was spotless and had a lovely sea view. Our stay included a cream tea, bottle of prosecco, full breakfasts and 3-course dinners - all silver-service in the beautiful restaurant. The food was fabulous and we really could not have asked for more. The restaurant staff were excellent, attentive and friendly. In a nutshell, the Bristol offers old-fashioned quality and service in a lovely setting - almost a bit of a time-warp and in our opinion, all the better for that. We intend to make a return visit very much sooner than in 40 years! less

I stayed in this hotel for business this week. From the moment myself and my colleagues saw the building our hearts sank! It got progressively worse as we entered, and even worse when I got into my room! Old, tiny, smelly, dated and depressing. The bathroom was like something from the 1950's and once I built up the courage to turn the shower on, the smell was vile. Bare wires going into the 'towel rail' were a worry too. Nowhere decent to sit and have a drink before heading out. Breakfast was average but the staff in the breakfast room were nice. I always know the receptionist is used to complaints when he/she doesn't ask how your stay was when you check out.... not even eye contact! All in all pretty horrid. less

I first stayed here as a young child with my parents in the 1940's!! I have been returning on a regular basis ever since and it just gets better with each visit. There have been considerable updates and refurbishment with the 75 rooms all en suite. Dinner B&B is a great and cost-effective option with an excellent evening meal menu in the large dining rooms offering views over Newquay Bay. Staff are superb and welcoming from the moment you check in at Reception. The "Young Family" (now 5th generation!) run a 5* establishment although it is only listed as 3*!! The hotel has a large indoor swimming pool, sauna, massage, hairdressers and several lounges including a well stocked lounge bar. Guests have a private car park at the rear of the hotel and it is located within a 10-minute walk of Newquay town although far enough out not to have the hustle and bustle of life in this busy seaside resort. less