Sea View room was worth the extra money .....
15/06/2019 TRACY632013, Belper, United Kingdom
This hotel is tired and dated and in much need of modernisation, especially the pool area which was in a definite need of an upgrade. The pool area felt grubby, unloved, uncared for and the changing r... more
This hotel is tired and dated and in much need of modernisation, especially the pool area which was in a definite need of an upgrade. The pool area felt grubby, unloved, uncared for and the changing rooms are simply not adequate .
However the dining room is good and the breakfast was excellent. A great choice of cereals, fresh fruits, juices, croissants and danish pastries. The cooked breakfast items are served to order and are delicious.
The bedroom was very tired with outdated furnishings, and the rose pictures in our room had me transported back to the 60s. I hated them so much I felt like taking them down. I really feel that an updated canvas of a sea view would be much more appropriate. However the towels are large, white and fluffy. The water is piping hot and the sea view is to die for. Pay extra for a sea view and you will certianly not be disappointed. less
christineI5458OQ, Guest Relations Manager at Best Western Hotel Bristol, responded to this review
Thank you for taking the time to write a review.
You may have noticed during you stay that the hotel is working through a refurbishment programme which currently includes updating and upgrading guest bedrooms and bathrooms. We recently finished the renovation of our Cocktail Bar, Well Area and Middle Lounge which hopefully you utilised during your stay. Our swimming pool area is also on the list to be updated.
Pam, our head chef will be pleased that you enjoyed the food served in our Restaurant and Beata, our Head Housekeeper that the large fluffy towels were appreciated.
I agree, the sea view rooms are to die for.
We look forward to your return.