Lovely location, but cold & dated!
The location & the views this hotel have are the main selling points! Right on the sea, with a sea view that will take your breath away! However when the night comes and the view disappears you see th... more
The location & the views this hotel have are the main selling points! Right on the sea, with a sea view that will take your breath away! However when the night comes and the view disappears you see the inside of the hotel, which seriously needs some love & tlc! We were also so cold!!! We visited on a warm weekend in September, however still found the rooms very cold!
We were bed and breakfast, was a bit disappointed with the breakfast, and there were a lot of things forgotten, however the staff were quick to fix this and happy to help.
Covid wise though, this hotel stands out! Really making every effort they can to make sure their guests & staff are safe, and I honestly felt very safe & comfortable!
One last suggestion, the hot water is very very hot! I ran a bath and the water shocked me! Maybe a sign above the taps just to warn others as I was really unprepared!
A happy comfortable stay, but with a touch of paint (inside & out) this will be an amazing hotel!! less
Christine Comery, Other at Best Western Hotel Bristol, responded to this review
Thank you for taking the time to write a review.
I agree our location so close to the Bay of Newquay and the centre of town less than a 10 minute walk away.
Unfortunately, we were unable to continue with our refurbishments due to lock down and when we were allowed to reopen we have gone straight into the busy Summer Season. We hope to continue with this programme later in the year.
I'm sorry to read that your room was cold. During the Summer months we do not not tend to use the central heating. if you have spoken to reception we could have arranged a portable heater to be sent to your room.
Thank you for letting us know about the hot water. Our maintenance team have been informed.
It's great to know you approved of our Covid-19 procedures and felt very safe and comfortable.
We look forward to your return.