Best Western Hotel Braunschweig

I stayed at this hotel for 1 night on business. I arrived at 12.30pm and was charged €15 for wanting to she k in before 2pm! Really surprised have never paid extra to check in a little earlier before...the room was ready so the charge was totally unreasonable. There are no lunch facilities at the restaurant and no room service so I was directed to a little bakery down the road. The room was fine for a 1 night stay a little small for €130 but clean. I wanted room service for dinner as I was working in my room...the attitude I got when I requested room service was shocking! I was told that they only had 1 member of staff working in the restaurant and it would be difficult. He then huffed and puffed when I told him my order and practically hung up on me! I was so upset to be made to feel like I had done something wrong! The breakfast of €11.50 is not great value (better off going to the bakery). No one was around to serve me and tell me where everything was. I just helped myself to a continental breakfast. A small selection of hot items but not what I would expect from a Best Western chain. Overall really disappointing.a lot of money for very little less

Property was neat and clean. Hygiene was good. Location was also good. 10 minutes drive from Braunschweig Hbf. Rooms were congested. Barely any space left for walking in the room. No room service given by kitchen. For Indian/Asian Visitors, please note still water is not available for drinking. You are advised to carry either bottled still water from the market or use tap water for drinking. The water provided in the room is aerated water which is not as per our taste. Also, smoking area is right next to entrance gate. This is horrible for a non-smoker visiting the property. Vegetarians do not get ample variety for breakfast. Needs lot of improvement. No channels in English language on TV, except for one/two english news channel. Double occupancy room is provided with a single queen size bed. Beds were also smaller as compared to standard queen size bed. less

Good hotel. Rooms, bathroom, etc good quality. Breakfast and food offering was good quality. Staff friendly and accommodating. Generally nice and quiet location. Price slightly more than I’d expect to pay but not extortionate. less

Chose this hotel because it was a little out of town and a Best Western but a little disappointed. The comfort room was far from that with very little floor space and only one chair. The bathroom was adequate but the towels were very small and thin. Breakfast was adequate but was soulless and strangely laid out. Having said all this the reception staff were very friendly and helpful A taxi to town was around 15 Euros but a 15 minute walk took you to a tram stop where a day pass for 2 could be had for just over 6 Euros with services every 15 minutes most of the day and every 30 in the evening less

The hotel is far from the city centre. The room are very old, missing of most of the comforts. No soap for the shower ( it has not refilled for two days), no phone and the service at the reception quite unprofessional. Definitely no recommended it. less