Best Western Hotel Bentleys

Just got back from our stay and honestly couldn’t fault this hotel. On check in the reception staff were so friendly. We were located in room 411 which was fab... small... but just want we needed. We were only in the room to sleep. The shower was lovely looks newly renovated!! Location is perfect!! Close to everything we needed. Lots of bars and restaurants near by and plenty of shops. The breakfast is amazing!! Filled us up right round to dinner Highly recommend this place less

Rooms with window to internal patio / restaurant are very noisy , the roof on the top make Echo and even you ask Maria t reduce music - she looks at you like crazy , so stuff not consider with clients at all On the other hand ; location very good 15 min from many attractions, breakfast good too Some rooms very narrow And if you order twin bad - hotel will not give you !!! less

Bentleys is not a luxury hotel and doesn't charge luxury prices. The rooms don't have air conditioning which might be a problem in hotter weather. The rooms aren't big and a single room (which I was not it) might be TOO small. But there are plus-points: it's only about 10 minutes' walk from Stockholm's Central Station; the staff were friendly and helpful; the central breakfast-area (in the court in the centre of the hotel, but roofed over) is pleasant and the breakfast itself was attractively presented. Not a good choice if you want to spend a lot of time in your room - but most travellers don't want to do that. less

Difficult to have a definitive statement about Bentleys: on the first day, temperature was in the range of 30/32°C, the lady at the desk was not particularly welcoming and gave us this terrible 109 room; after climbing the stairs with a heavy luggage, we could discover a closed room with no window opening and a view limited by the building across the street; looking for the air conditioner, it was just absent and I came back to the reception with this lady offering for free an electric fan with this opportunity to come back to the desk on the following morning for a possible different room. If I had a pet animal I would refuse this 109 room to host her, the only left possibility is to store luggage in this horrible place located over a pizzeria with the only floor separating this "sleeping" room from the restaurant. No need to precise that my request, when booking the room, was "silent room, open view, and upper floor": we just got the opposite! Fortunately, this not welcoming lady was out of the office when I came back to ask for the manager and a very positive guy gave us a room worth living it. Breakfast is ok and personnel do their best when the not welcoming lady is not at the desk. Bentleys has no air conditioner in any room and is ideally located in the very centre of Stockholm, from where you can easily walk and visit any place in the old city, around the harbour or Djurdarden with the Vasa museum, Tivoli or the zoo and ancient houses from Sweden. less

in spite of the qualities of the service( check in,breakfast...) I would not recommand this hotel:single room much too small(about 7m2)and too expensive.No climatisation,35`,no repairing nights, I caught illness. less