Nice building and public areas
It's conveniently located about 15 minutes' walk from Central Station. The lounge area is beautiful. The room was extremely small, though, and at times there was noise from other rooms. Once, a bunch ... more
It's conveniently located about 15 minutes' walk from Central Station. The lounge area is beautiful. The room was extremely small, though, and at times there was noise from other rooms. Once, a bunch of young people were having a party in the room next door, making a big noise at night. When I complained to the reception, they moved me to a different room.
The reception staff were all friendly, and tried to be helpful, but some were more efficient than others.
Breakfast buffet was OK, but nothing special. Coffee was available in the lounge at any time.
Would I stay here again? Probably not. less
Josefine Clazon, General Manager at Best Western Hotel Bentleys, responded to this review
Hello sir,
i am sorry to hear that you felt that your room was small.
I went in and looked into your reservation & saw that you had booked our smallest category of rooms (economy single room). These rooms are built to be able to stay in the heart of Stockholm for a lower rate. We have 6 other category of rooms & all of them are alot bigger than the one that you stayed in.
Our buffe has been scaled down due to Corona & our number of occupied rooms. We look forward to returning it back to normal when things stabilize.
I hope we get a second chance of having you as a guest, i would recommend you to book a bigger room if we do get another chance.
Best regards,
Front Desk