Best Western Hotel Aurelia

124, Avenue De La Vallee Des Baux, Maussane-Les-Alpilles, 13520, France
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Best Western Hotel Aurelia

In the heart of Provence, near Saint Remy De Provence and Les Baux, you will discover a charming and very comfortable hotel with an outdoor pool, sun bed, private car park, satellite television, air-conditioning and safe deposit box. The Best Western show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
124, Avenue De La Vallee Des Baux, Maussane-Les-Alpilles, 13520, France

Reviews of Best Western Hotel Aurelia

Traveller Overview:
4.0 Rating: 405 reviews
Excellent 36%
Very Good 53%
Average 8%
Poor 0%
Terrible 1%

KJA3, wrote review 10/10/2019

Comfortable and welcoming with a very nice breakfast buffet

Just outside of the old part of Maussane-les-Alpilles, the Best Western Hotel Aurelia offers a pleasant communal space where the bar and breakfast buffet are located; a lovely garden; and a swimming p... more


E-M-A-TX, wrote review 05/10/2019

Perfect location, BEAUTIFUL garden, friendly service!

Very relaxed atmosphere, a place you can rest your head and feet! You can visit so many places from this location but more likely you’ll want to just relax in the beautiful gardens out back and never ... more


Stefaniedgr, wrote review 12/08/2019

Nice stay, rooms could be upgraded

Price/Quality this is a very good hotel. Only the rooms and bathrooms could get an upgrade. Stayed here for 3 nights. Swimmingpool outside is very nice and the breakfast was ok. At night when you come... more

Owner Response
Daniel M, Directeur général at Best Western Aurelia, responded to this review
Dear Stefaniedgr, Thank you very much for your kind comment following your stay at Hôtel Aurelia***. We are very happy that you enjoyed our swimmingpool and our buffet breakfast with some local and home-made items (like cake, jam, olives, cheese, etc.). As you mentionned it, we try to keep the best possible Price / quality ratio to the satisfaction of our guests. We look forward to welcoming you again in the future. Best regards Daniel, Manager +33 490 542 254

saskiaschenk, wrote review 16/07/2019

Nice location, poor service

Nice, quiet location of the hotel. No restaurant except for frozen Pizza's offered in the snack bar, very poor service in breakfast room (staff was rearranging the storage of cups underneath the buffe... more

Owner Response
Daniel M, General Manager at Best Western Aurelia, responded to this review
Dear saskiaschenk, Thank you for your feedback regarding our hotel. You highlighted our nice and quiet location which describes perfectly our hotel ideally located in the heart of the Alpilles. I would like to precise that of course our staff do not block constantly the access of the breakfast ! The staff only stores the washed cups and plates underneath the buffet (where they are stored in) after the service and when breakfast is over but never during it. Maybe were you attempting to access the buffet after the service ? I would also like to amend your comments regarding the room service. After having cleaned up a room the cleaning ladies temporarely put the dirty laundry bags in front of the room before bringing them in the laundry room as in most hotels. In no way the full hallway is blocked ! Even if you had to cross the corridor during that short time I am pretty sure that you did not spent all your time in it but that in the contrary you enjoyed your "provencale style room", the landscaped garden, the swimming pool area and the sunny terraces of our hotel. With kind regards. Daniel, General Manager.

A L, wrote review 30/05/2019

Responsive staff

Despite a mix up in reservations, Kevin at the front desk was extremely accommodating at resolving the issue and setting up the room for the missed guest. He greats 10 stars for customer service. Lo... more