Good check in, bad check out
25/07/2019 Travelprof2019, Shanghai, China
This is hotel has a great location especially when arriving by car. Facilities are mediocre however, rooms are clean! Nice little pool on roof. Breakfast really bad in noisy room. The worst of breakfa... more
This is hotel has a great location especially when arriving by car. Facilities are mediocre however, rooms are clean! Nice little pool on roof. Breakfast really bad in noisy room. The worst of breakfast is the limited choice and on top of that NO service or friendliness. Check out was literally without any interaction and thus perceived as rude!! Come on; in this industry the human touch makes the difference. It for sure did it here......in a negative way! less
Loic A, Gérant at Best Western Hotel Atrium, responded to this review
Thank you for taking the time to share with others your experience with others.
Sorry to hear you that our breakfast buffet was up to your expectation. Here is a list of the breakfast choices that is limited.
Scrambled eggs, bacon, hard eggs, boiled eggs, fresh fruit, 4 juices choices, 2 king of cheese, fruit salad, bread, pastry, pancakes, homemade cake, cereals, delicatessen, cream cheese, cottage cheese,
We hope you still enjoyed our city and maybe we will see you again to do better.
Thank you again for your time and comments
Jessica - Front Desk Manager