Best Western Hotel Atrium

1 Rue Emile Fassin, Arles, 13200, France
based on 772 reviews Trip Advisor Logo
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Best Western Hotel Atrium

The Best Western Hotel Atrium welcomes you in the heart of Arles in front of the old city. Everything will be done for your comfort. Each of the 90 rooms provides with every comfort: air-conditioning, sound proofing, private bath, satellite televisio show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Hotel Atrium

Traveller Overview:
3.5 Rating: 772 reviews
Excellent 16%
Very Good 41%
Average 25%
Poor 10%
Terrible 6%
Rating

gerhardk497, wrote review 04/11/2019

hotel with very bad smell

at first glance it seems just a mediocre, bit dated 3* hotel...but the 'sewer like' smell makes it really horrible. in the lobby the cover it with perfume boxes, but on the floors and in the rooms it ... more

Rating

Scotlandladyjean, wrote review 09/10/2019

One week in this hotel

This is a very good three star hotel, we have breakfast and there is a good selection of fruit juices, fresh fruit and chopped fruit, a variety of breads or croissants, pancakes, cereal, serve yoursel... more

Owner Response
Loic A, Gérant at Best Western Hotel Atrium, responded to this review
Dear Scottlandladyjean Thank you very much for the time to share your experience in our establishment. Your comments about the food are very appreciated; this will help us improve the service we offer our customers, as we try to offer the best food in the best environment possible. Thank you for choosing to stay with us, and we hope to welcome you again in the near future. Best regards, Jessica - Front Desk manager
Rating

Travelprof2019, wrote review 25/07/2019

Good check in, bad check out

This is hotel has a great location especially when arriving by car. Facilities are mediocre however, rooms are clean! Nice little pool on roof. Breakfast really bad in noisy room. The worst of breakfa... more

Owner Response
Loic A, Gérant at Best Western Hotel Atrium, responded to this review
Good Afternoon, Thank you for taking the time to share with others your experience with others. Sorry to hear you that our breakfast buffet was up to your expectation. Here is a list of the breakfast choices that is limited. Scrambled eggs, bacon, hard eggs, boiled eggs, fresh fruit, 4 juices choices, 2 king of cheese, fruit salad, bread, pastry, pancakes, homemade cake, cereals, delicatessen, cream cheese, cottage cheese, We hope you still enjoyed our city and maybe we will see you again to do better. Thank you again for your time and comments Kind regards, Jessica - Front Desk Manager
Rating

d240i, wrote review 25/07/2019

nice stay. convenient location.

the front desk staff was wonderful. good breakfast. clean rooms. except for the swimming pool as several felt it was a bit dirty. great location within walking distance to old town. parking garag... more

Owner Response
Loic A, Gérant at Best Western Hotel Atrium, responded to this review
Good morning, Thank you for your comment. Our staff is always very happy with the customers' satisfaction. we really aim to offer the best experience to all our customers, and it is a great pleasure to read that you have found the members of our team, professional. your comments are usefull to make improvements, so that we can be sure to provide a superior experience to our guests in the future. Thank you again Kind regards Jessica - Front Desk Manager
Rating

Ileinie, wrote review 18/07/2019

Location! Location! also clean and comfortable.

In Arles for the Photography exhibit, we chose this hotel as it was easy walking distance to the Old Town and the show. Very friendly, comfortable beds, secure parking (for a small fee). Basic breakfa... more

Owner Response
Loic A, Gérant at Best Western Hotel Atrium, responded to this review
Hello, Many thanks for your mark and for your comment ! We are happy to know that you've spend a good stay in our hotel. We hope to see you soon again. Have a nice summer.