Best Western Hotel Ambassador

Stayed here on 20 September 2019. We were warmly welcomed by lovely, caring staff and were hopeful of a happy night here. However, our room was not very attractive, it was cold, smelt of smoke and had no Wi-fi connection. The walls were thin and we were kept awake by noisy guests....also there was virtually no view out of the window, just more windows. However, the food was deeelicious (they have a good chef here), the room was spotlessly clean and, as I said previously, the staff were wonderful and couldn't do enough to help us in every way. Really wouldn't like to stay here again and so cannot recommend. less

We stayed over night on our way from Northern France to Sweden. Nice spacy Room with a large clean and well functioning bath Room. The 3 course dinner was ok and the beer was good. The service was friendly and good. We can absolutely recommend this hotel for a stop over. We did not have time to investigate the suroundings. less

The hotel is well placed, not downtown but within easy commute of wherever one may need to go. The room is spacious and very comfortable, I'm traveling solo this time. There is a restaurant which serves dinner from 1800 hrs, the meal was delicious. less

The location of this hotel was very good and it was in a quiet location and near the police station and a cinema complex and supermarket and felt safe. They have reasonable parking which we were charged 3Euro.50 cents per night for. The room was adequate, I didn't like the condition of the bathrooms one bit. Quite dirty and mould on the silicone and poorly capped off old faucets. There really is no excise for this sort of thing. Such basic stuff. Particularly the mould marks on the wall were very off-putting! The bathroom was very poorly refurbished and at times I felt like I was in a hostel, not a room that cost 120 Euros for a night. What I will say was that the breakfast was excellent. There are so many options to choose from these days that there is no way I would consider this place again. There are a couple of other hotels in the Kassel area that are definitely superior. Give the other hotels a try! less

I stayed one night. Desk clerk won me over with free beer voucher on check in! Prices were very reasonable in bar and restaurant though we walked to dinner. The staff was very friendly and efficient- they make the property! Rooms are spacious and good beds. Facility is a bit dated and layout could use some renewal. less