Best Western Hopkinsville

4101 Fort Campbell Boulevard, Hopkinsville, Kentucky, 42240-4946, United States
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Best Western Hopkinsville

Find unbeatable customer service and convenient access to many local attractions while staying at this full-service Hopkinsville, Kentucky hotel.

Whether traveling for business or pleasure, the Best Western Hopkinsville is sure to delight a
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
4101 Fort Campbell Boulevard, Hopkinsville, Kentucky, 42240-4946, United States

Reviews of Best Western Hopkinsville

Traveller Overview:
4.0 Rating: 282 reviews
Excellent 41%
Very Good 25%
Average 15%
Poor 8%
Terrible 9%
Rating

RealBusinessWoman, wrote review 09/02/2021

Dirty, smelly, full of loud people...

The room was dirty and had 0 lighting. The AC/Heater smelt like there was something dead in it. People sleeping in the hallways and playing LOUD music past 12am. The carpet in the room was thick with ... more

Owner Response
Masterkey Hospitality, Owner at Best Western Hopkinsville, responded to this review
Dear Guest, Thank you for taking the time out to write us a candid review. We appreciate you chose to stay at our hotel during your visit in Hopkinsville. We apologize for failing to meet your expectations in several areas. We appreciate your candid feedback and have used it to improve and provide a better experience for our guests. We would like to reassure you our property is completely safe for anybody traveling in the neighborhood. Our guests safety is our top priority and we would never compromise on the same. Having said that, keeping your feedback in mind, we will work to find a solution to make our guests feel safer during their stay with us. We hope you will give us another chance to provide you with a superior hospitality service. Best Regards, Management Team
Rating

Passinthrough4now, wrote review 06/01/2021

Stay elsewhere

Stayed here two different occasions and seasons. Both accommodations were uncomfortable and maintenance is falling behind. Should you stay here best advice is to check room before moving items in. Mos... more

Owner Response
Masterkey Hospitality, Owner at Best Western Hopkinsville, responded to this review
Dear Guest, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Best Regards, Management Team
Rating

D9020ICshellyb, wrote review 30/12/2020

Wonderfully accommodating for a weary traveler!

The afternoon/ evening manager was so helpful and gracious by allowing us to stay later in our rooms due to being charged bus drivers. He took very good care of us and we will be back:-) We also will ... more

Owner Response
Masterkey Hospitality, Owner at Best Western Hopkinsville, responded to this review
Dear Guest, We greatly appreciate your comments regarding your recent stay with us. We do strive to ensure all of our guests needs are met providing superior customer service. I will be sure to pass this onto our team. On behalf of the staff and myself, we look forward to your next visit. Best Regards, Management Team
Rating

michelegriffen, wrote review 31/10/2020

Comfy, clean and friendly

Very friendly and accommodating staff. Quiet and clean room. Lots of local stores n restaurants. Felt safe as a solo traveler. A little off the beaten track from I-24. Happy to have found this place. ... more

Owner Response
Masterkey Hospitality, Owner at Best Western Hopkinsville, responded to this review
Dear Michele, Thank you for sharing such a wonderful review. We are pleased you enjoyed your stay and found the hotel to be idyllic to one of your favorite places. Again, thank you and we hope to see you in the near future. Best Regards, Management Team
Rating

brittanyhI4656JP, wrote review 11/09/2020

Staff

Ms.Marion made my stay with best Western extremely comfortable. Very nice lady she takes her job very seriously and I believe she deserves a raise such a sweet lady. If I had to stay at the best weste... more

Owner Response
Masterkey Hospitality, Owner at Best Western Hopkinsville, responded to this review
Dear Brittany, We greatly appreciate your comments regarding your recent stay with us. We do strive to ensure all of our guests needs are met providing superior customer service. I will be sure to pass this onto our team. On behalf of the staff and myself, we look forward to your next visit. Best Regards, Management Team