Best Western Hopkinsville

4101 Fort Campbell Boulevard, Hopkinsville, Kentucky, 42240-4946, United States
based on 273 reviews Trip Advisor Logo
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Best Western Hopkinsville

Find unbeatable customer service and convenient access to many local attractions while staying at this full-service Hopkinsville, Kentucky hotel.

Whether traveling for business or pleasure, the Best Western Hopkinsville is sure to delight a
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Hopkinsville

Traveller Overview:
4.0 Rating: 273 reviews
Excellent 41%
Very Good 26%
Average 15%
Poor 7%
Terrible 9%
Rating

keonac512, wrote review 17/02/2020

a night with my husband and kids

the hotel was well put together clean and the front desk clerks was very nice. the breakfast was great I will be back thanks Mrs. Robin Davis you really made us feel at home. Everyone was nice and iu ... more

Owner Response
MasterkeyHospitality, Director of Sales at Best Western Hopkinsville, responded to this review
Dear Guest, Thanks for your comments. Our team works hard to ensure a satisfying experience for all our guests and we are pleased to hear that yours was a satisfying stay. We hope to see you again soon! Best Regards, Management Team
Rating

TahoeJason18, wrote review 18/01/2020

Quiet but needs work

Pros: Quiet rooms and fast internet. Decent price and location. Cons: pillows uncomfortable (had to buy some at walmart), numerous hot water issues (staff had to reset water heater or tell you to let ... more

Owner Response
MasterkeyHospitality, Director of Sales at Best Western Hopkinsville, responded to this review
Dear Guest, Thank you for taking the time out of your schedule to post a review. I apologize that your experience was anything less than satisfying. We value all guest comments, and will be sure to use them to improve our guest experience. Thank you again for the feedback, and we hope to be able to exceed your expectations in the future. Best Regards, Management Team
Rating

RoadTripJim, wrote review 29/11/2019

Never again

This visit was a retry from a bad visit a couple of years ago to see if the many problems had been improved. It was equal or worse than previous stay. Odor very strong carpet cleaner fragrance that b... more

Owner Response
MasterkeyHospitality, Director of Sales at Best Western Hopkinsville, responded to this review
Dear Jim, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Best Regards, Management Team
Rating

EWM1944, wrote review 01/11/2019

Very good experience

Excellent service by the staff during an extended storm and power outage. The room was clean and comfortable. Friendly and professional staff was always ready to help. The continental breakfast was a ... more

Owner Response
GM_Front_Desk, General Manager at Best Western Hopkinsville, responded to this review
It is fantastic to know that you had a great stay at Best Western Hopkinsville! Thank you so much for highlighting the responsiveness of our service during your stay. Clean rooms and caring hospitality are what set us apart. We appreciate you taking the time to highlight our breakfast as well. Come back and visit us again soon!
Rating

patlanie24, wrote review 26/10/2019

Housekeeping service was terrible!!!!

We have to call the front desk twice for someone to replace our dirty towels, empty trash, and clean the room. They moved us to another room due to lack of service. Receptionist would not give our rec... more

Owner Response
MasterkeyHospitality, Director of Sales at Best Western Hopkinsville, responded to this review
Dear Pat, Thank you for taking the time out of your schedule to post a review. I apologize that your experience was anything less than satisfying. We value all guest comments, and will be sure to use them to improve our guest experience. Thank you again for the feedback, and we hope to be able to exceed your expectations in the future. Best Regards, Management Team