Good price, OK stay
24/06/2018 jbs713, Columbia, Missouri, United States
Stayed for 3 nights. Check in was quick and easy. Hotel clerk friendly and offered dinner suggestions were you could get a 10% discount by staying here. At first glance the room was clean and the b... more
Stayed for 3 nights. Check in was quick and easy. Hotel clerk friendly and offered dinner suggestions were you could get a 10% discount by staying here. At first glance the room was clean and the beds were comfortable. However, when I looked at the bed base under the covers there were a lot of crumbs. Obviously, the staff had not cleaned under that area. Also, the coffee maker was full of calcium deposits. I returned it to the front desk, and it was replaced. I left a note for housekeeping to let them know about the dirt and it was cleaned while I was gone. I had no trouble with the wifi. There was no channel guide so you have to do a lot of surfing to find where the channels are. Breakfast was serviceable for the price. Waffles, scrambled eggs, sausage, bread and sweet rolls, cereal and instant oatmeal. Even though the oatmeal was instant, they did have raisins, almonds, walnuts, and granola to place on it. The dining area was clean. For the price, I would probably stay here again. They did match the trip advisor price! less
FrontDesk_GM, General Manager at Best Western Hopkinsville, responded to this review
Thank you so much for taking the time to share your recent experience with us at the Best Western Hopkinsville! We're so happy to hear that our value was ideal for you. We appreciate your feedback regarding the cleanliness you encountered and will use your comments to improve our facilities. We would love to see you again next time you are in Hopkinsville!