Best Western Hoover Dam Hotel

704 Nevada Highway, Boulder City, Nevada, 89005-2332, United States
based on 359 reviews Trip Advisor Logo
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Best Western Hoover Dam Hotel

Our newly renovated Boulder City Property, located in Historic Boulder City (home to Hoover Dam) offers well-appointed, spacious rooms, friendly service at a great value. The Best Western Hoover Dam Hotel is conveniently located to shopping and dinin show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Hoover Dam Hotel

Traveller Overview:
4.5 Rating: 359 reviews
Excellent 55%
Very Good 30%
Average 8%
Poor 3%
Terrible 1%
Rating

gustavolevyrun1, wrote review 22/03/2020

WOW!!!!

I would like to give more than 5 stars. First special thanks to the entire front desk team: Mrs Abigail in my check in friendly funny and professional,thanks early check in. Mrs Sierra ,lways worried ... more

Owner Response
JFlorBW, Front Office Manager at Best Western Hoover Dam Hotel, responded to this review
Dear Gustavo, Thank you for taking the time out of your day to provide a detailed review. Our entire team strives to be professional, caring, hospitable and hardworking. We take pride in being able to able to provide our guest with a clean, safe and well maintained property. We value our guest, especially our rewards members and always want to make them feel welcome! Thank you for your loyalty to our brand and for choosing Best Western Hoover Dam Hotel for your lodging needs. One Word: Return! We would love to see you again, feel free to reach out and ask for me when booking. Sincerely, Jennifer Flores Front Desk Manager 702-826-4300
Rating

roseomarch76, wrote review 19/03/2020

Dirty sheets , bug bites

The Good: the interior was clean overall and staff was nice. The bad: was so tired from traveling just went straight to bed , didn’t pay attention to bedding, woke up to find a used nicotine patch s... more

Owner Response
JFlorBW, Front Office Manager at Best Western Hoover Dam Hotel, responded to this review
Dear Roseomarch, On behalf of our entire team, I would like to apologize for your stay. I can understand how frustrating this can be. Can you please contact to directly so we can discuss this further. Hoping to hear from you soon, Jennifer Flores Front Desk Manager 702-826-4300
Rating

gc2002020, wrote review 14/03/2020

4 Star

With the exception of an exterior door (cannot be helped at this location), it is an exceptional property. You do hear noise in the parking lot. Rooms were clean and up to date. There was ample parkin... more

Owner Response
JFlorBW, Front Office Manager at Best Western Hoover Dam Hotel, responded to this review
Dear GC, Thank you for taking the time out of your day to provided us with detailed feedback. The out door entryways allow guest to park in front of their rooms, and our over flow lot allows ample space for trailers and boats. In future you may request a top floor to avoid possible noise from the parking lot. We also have complimentary ear plugs for our light sleepers upon request. We are pleased you enjoyed your stay, thank you again. Hoping to see you again soon, Jennifer Flores Front Desk Manager 702-826-4300
Rating

533StephenS, wrote review 10/03/2020

Perfect place to stay while visiting Hoover Dam/Lake Mead

Perfect place to stay while visiting Hoover Dam. One can tell that these folks understand hospitality. Every question one could have was given on a sheet that they give you at registeration - places t... more

Owner Response
JFlorBW, Front Office Manager at Best Western Hoover Dam Hotel, responded to this review
Dear Stephen, Thank you for taking the time out of your day to provide a detailed review. Hospitality is what we do best, we strive to always be friendly and informative. We are so happy that you enjoyed your stay and our breakfast partners at South West Diner. The Tap is conveniently located on site, but is ran completely separate from the hotel. Boulder City is a great place to be, we would love to see you again. Please book with us again in the future! Best Regards, Jennifer Flores Front Desk Manager
Rating

ktspaude, wrote review 01/03/2020

The most helpful staff

This was a great hotel stay for the price, but what really blew us away was just how welcoming and helpful the staff was. They answered all of our questions, gave us insider details/recommendations on... more

Owner Response
JFlorBW, Front Office Manager at Best Western Hoover Dam Hotel, responded to this review
Dear Ktspaude, Thank you very much for taking the timeout of your day to provide detailed feedback. Each of our staff members aspire to always provide a caring and helpful experience to all of our guest, because we really do care about you all. It is our goal to provide the best hotel experience to everyone we meet, thank you again. We hope you come back to see us! Best Regards, Jennifer Flores Front Desk Manager 702-826-4300