Best Western Hoover Dam Hotel

704 Nevada Highway, Boulder City, Nevada, 89005-2332, United States
based on 363 reviews Trip Advisor Logo
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Best Western Hoover Dam Hotel

Our newly renovated Boulder City Property, located in Historic Boulder City (home to Hoover Dam) offers well-appointed, spacious rooms, friendly service at a great value. The Best Western Hoover Dam Hotel is conveniently located to shopping and dinin show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Hoover Dam Hotel

Traveller Overview:
4.5 Rating: 363 reviews
Excellent 55%
Very Good 30%
Average 8%
Poor 3%
Terrible 1%
Rating

forsnow, wrote review 12/06/2020

Excellent Covid-19 Precautions

My wife and I are both in the High Risk Group for the corona virus. We spent one night at this Best Western motel and were very pleased with the covid-19 precautions that were in place: all staff in ... more

Owner Response
JFlorBW, Front Office Manager at Best Western Hoover Dam Hotel, responded to this review
Dear Valued Guest, It is our mission to provide a safe, well maintained and clean property. We know that times are tough right now, we strive to ease the stress and worry our guest may be feeling during their travels. We are so please you felt satisfied with the extra steps we are taking for the safety of all of our guest and employees. Our property has gotten quite the face lift since becoming a branded hotel. We hope to see you again, please feel free to book with me directly, I'd love to do something nice for you. Sincerely, Jennifer Flores Front Desk Manager 702-826-4300
Rating

Miller3X, wrote review 26/05/2020

NO HOUSEKEEPING!

Rooms not cleaned and re-stocked! Returned to my room at 10pm and it was not touched! UNBELIEVABLE! Masks and gloves allow everyone to work-- this is the responsibility of the hotel! Called the fro... more

Owner Response
JFlorBW, Front Office Manager at Best Western Hoover Dam Hotel, responded to this review
Dear Miller3X, I cannot begin to apologize enough for the mishap with your room. Please contact me directly I would love to get to the bottom of this and ensure it does not happen again. We take your claims seriously and never want our guest to feel as if they are not important or a priority. I am reachable Monday through Thursday until 3 pm. Sincerely, Jennifer Flores Front Desk Manager 702-826-4300
Rating

elizabethcmurphy22, wrote review 13/05/2020

Best Dam Hotel in Boulder City, NV

This Hotel is absolutely beautiful. The pool was amazing and the rooms are gorgeous. The staff are very nice and there is a lot to walk to. Nice Park nearby and Downtown is within walking distance. ... more

Owner Response
JFlorBW, Front Office Manager at Best Western Hoover Dam Hotel, responded to this review
Dear Elizabeth, Nice staff , beautiful property, located in the heart of Historic Boulder city. What more could you want? Thank you for taking the time out of your day to provide us with a detailed review. We appreciate your kind remarks and are pleased you enjoyed our town as well as the property. We have given our hotel quite the face lift and continue to advance and enhance the property for all of our guest to enjoy. We hope to see you again soon, thank you for choosing Best Western Hoover Dam Hotel! Take care, Jennifer Flores Front Desk Manager
Rating

rooroo1981, wrote review 29/03/2020

Won’t be back

No parking had to park in the very back and mind you I was moving so my car was full of valuables. Then when I booked it said 5 for pet was charged 30. Sorry but rooms were not that nice motel 6 is in... more

Owner Response
JFlorBW, Front Office Manager at Best Western Hoover Dam Hotel, responded to this review
Dear Rooroo, Thank you for taking the time to provide detailed feedback. I would like to apologize for the inconvenience you experienced during your stay. Our pet policy is for the extra time we spent cleaning the room after you depart. We do an extensive cleaning to our pet rooms to help ensure an allergy free atmosphere for our next guest. Unfortunately, we don’t have enough parking spaces for every guest to park in front of their rooms. That is why we built the overflow in the back. We would love another opportunity to provide you with a stay that meets your expectations, we hope you book with us again in the future. Please feel free to request me when booking, Jennifer Flores Front Desk Manager 702-826-4300
Rating

gustavolevyrun1, wrote review 22/03/2020

WOW!!!!

I would like to give more than 5 stars. First special thanks to the entire front desk team: Mrs Abigail in my check in friendly funny and professional,thanks early check in. Mrs Sierra ,lways worried ... more

Owner Response
JFlorBW, Front Office Manager at Best Western Hoover Dam Hotel, responded to this review
Dear Gustavo, Thank you for taking the time out of your day to provide a detailed review. Our entire team strives to be professional, caring, hospitable and hardworking. We take pride in being able to able to provide our guest with a clean, safe and well maintained property. We value our guest, especially our rewards members and always want to make them feel welcome! Thank you for your loyalty to our brand and for choosing Best Western Hoover Dam Hotel for your lodging needs. One Word: Return! We would love to see you again, feel free to reach out and ask for me when booking. Sincerely, Jennifer Flores Front Desk Manager 702-826-4300