Best Western Hoover Dam Hotel

704 Nevada Highway, Boulder City, Nevada, 89005-2332, United States
based on 368 reviews Trip Advisor Logo
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Best Western Hoover Dam Hotel

Our newly renovated Boulder City Property, located in Historic Boulder City (home to Hoover Dam) offers well-appointed, spacious rooms, friendly service at a great value. The Best Western Hoover Dam Hotel is conveniently located to shopping and dinin show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
704 Nevada Highway, Boulder City, Nevada, 89005-2332, United States

Reviews of Best Western Hoover Dam Hotel

Traveller Overview:
4.5 Rating: 368 reviews
Excellent 55%
Very Good 30%
Average 8%
Poor 3%
Terrible 1%
Rating

NonofY2, wrote review 20/10/2020

good rooms, but deceptive practices

The room was nice enough. Due to Covid-19, no housekeeping services. That was all right. However, we stayed 3 nights, but only 1 breakfast voucher was provided to Southwest Diner even though ALL ... more

Owner Response
Jennifer Flores, Guest Services / Front Office at Best Western Hoover Dam Hotel, responded to this review
Dear Valued Guest, We apologize for any confusion about breakfast, by no means do we intend to misinform our guest. Breakfast is every day but varies between a Grab and Go style, or a hot breakfast at the diner on the weekends. We find hot breakfast on the weekends where rates are highest, better than not having a hot breakfast option at all. We do not own that establishment but please know that if it possible we would serve a hot breakfast to all of our guest 7 days a week. We thank you for your understanding, we hope to see you again soon. Sincerely, Jennifer Flores Front Desk Manager
Rating

Wispr, wrote review 22/09/2020

Great Choice

This hotel was very nice and we would go back if we find ourselves in the area again. Check in was fast and the front desk person was very nice. The hotel had a separate pool area. The pool was nice ... more

Owner Response
Jennifer Flores, Guest Services / Front Office at Best Western Hoover Dam Hotel, responded to this review
Dear Wispr, We cant thank you enough for taking time out of your day to give a detailed review. Our staff strive to be friendly and time efficient for all of our guest. We have ample parking for all of our guest, and a great partnership with Southwest Diner. Our staff is pleased to read that you found our hotel, amenities, and our staff up to your standards. We hope you come back to see us again soon. Take Care, Jennifer Flores Front Desk Manager
Rating

kensE5004AW, wrote review 21/08/2020

Very clean hotel, worth the distance from Las Vegas!

From the check in experience to the clean room, and check out with a breakfast bag to go, it was perfect safe place to stay in Boulder City. The property is clean and well maintained, and you are in ... more

Owner Response
Rob Loredo, General Manager at Best Western Hoover Dam Hotel, responded to this review
Dear Ken, We cannot thank you enough for taking time out of your day to give us your detailed review. We strive to provide just that, a safe, clean, and welcoming experience for all of our guest. The recognition you have given us is appreciated beyond words! We truly hope that you come back and see us again, we would really love to have you here. Please book with me directly, I am the front Desk Manager. My name is Jennifer and I would love to do something special for you on your next visit. You can reach me at 702-826-4300 anytime after 3 pm. Thank you again for your heart felt review, we are looking forward to hearing from you. Best regards, Jennifer Flores Front Desk Manager
Rating

juliaamato, wrote review 10/08/2020

All nighter

Clean rooms, professional staff, good price, surprisingly quiet, no view but close to downtown shops and restaurants. Parking was relatively close to room, 3 story building didn’t see any elevators. W... more

Owner Response
Rob Loredo, General Manager at Best Western Hoover Dam Hotel, responded to this review
Dear Julia, Clean, Professional, and good prices are what we strive to give to our guest. Our parking is set up for the convenience of our guest, we also have an elevator. It is located just behind our lobby next to our laundry room and first set of stairs. We look forward to future visits from you, take care. Sincerely, Jennifer Flores Front Desk Manager
Rating

Lovebeagle1, wrote review 09/08/2020

Great Manager

I had a few problems when I arrived. And the manager over heard what was going on He went above and beyond to help and actually did more than I was asking for. His name is Rob Loredo. The reason I put... more

Owner Response
Rob Loredo, General Manager at Best Western Hoover Dam Hotel, responded to this review
Dear Lovebeagle1, We are thrilled that our General Manager Rob was able to exceed your expectations! We do charge for an early arrival, keep staying with Best Western to build your tier up. Sooner than you think your early check in fees get waived bonus points come faster and gifts get given! We hope you come back to see us again soon, take care. Sincerely, Jennifer Flores Front Desk Manager